
United BMW
Alpharetta, GA
Filter Reviews by Keyword
By Type
Showing 899 reviews
I have been buying cars from this dealership for a few years now. But my most recent experience has been horrific. Losing the check in their inbox while harassing and chasing me for it (it's the third car years now. But my most recent experience has been horrific. Losing the check in their inbox while harassing and chasing me for it (it's the third car I was buying there that year alone. And now it looks like they lost a temporary tag in my name (I did not need one as I used my previous one) and whoever has it has been racking up toll bills. No acknowledgement, let alone the decency to pay for those tolls. As said earlier, I bough three cars last year alone. Now imagine you are a first time buyer ... More
Jesse, our sales advisor demonstrated customer centric behavior throughout the entire process. He actively listened to understand what we were looking for; demonstrated patience and versatility regarding behavior throughout the entire process. He actively listened to understand what we were looking for; demonstrated patience and versatility regarding the various options and insights that he communicated; and finally, he was appropriately specific regarding the final step- negotiating the sell. Hence the reason he- and his supportive colleagues- earned a five star rating. More
Daniel was professional, knowledgeable, responsive and kelp in contact with me throughout the entire purchase. The process was smooth, and he answered all my questions. I left feeling like a valued custom kelp in contact with me throughout the entire purchase. The process was smooth, and he answered all my questions. I left feeling like a valued customer and with a great car. More
Patrick was exceptional in his attentiveness, responsiveness, and overall customer-centric approach. I would not hesitate to give Patrick and Kahlil 6 out of 5 stars. responsiveness, and overall customer-centric approach. I would not hesitate to give Patrick and Kahlil 6 out of 5 stars. More
The dealership salesperson continued to keep in contact with me throughout the entire time. He was able to work out a proposal that was close to what I was seeking. with me throughout the entire time. He was able to work out a proposal that was close to what I was seeking. More
Nathan Fritz was a great client advisor! Went above and beyond to answer my questions and familiarize me with all the cars standard features and options. The whole experience was relaxed and Went above and beyond to answer my questions and familiarize me with all the cars standard features and options. The whole experience was relaxed and fun! More