
United BMW
Alpharetta, GA
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Sales team didn't explain the car features unless asked so during purchase process. A broken part(noticed during purchase) was never shipped till date. Second key was never shipped as promised, we had to d so during purchase process. A broken part(noticed during purchase) was never shipped till date. Second key was never shipped as promised, we had to drive to go get it. Suggestion: A simple token of gift to customers will go a long way during the purchase process, like key chain or mug or something. Nothing to do with money, it is a kind gesture to welcome customer into BMW family. More
We had an outstanding experience. Our salesman Brian Epstein was fantastic as was "Rock," from the finance department. I would highly recommend them... Our salesman Brian Epstein was fantastic as was "Rock," from the finance department. I would highly recommend them... More
Awesome buying experience! Brian Epstein was very knowledgeable and did not push the sale. He provided service excellence from the first communication I had with him until the Brian Epstein was very knowledgeable and did not push the sale. He provided service excellence from the first communication I had with him until the final signature. This is our second BMW purchase at this location and the environment in this location is friendly and clean. I have recommend my family and friends to make a visit to United BMW. Thank you Brian! More
Gavin was our sakes person. Very knowledgeable and very transparent. During the sales process. He got us focused on a better car than we were looking at and are very happy with Very knowledgeable and very transparent. During the sales process. He got us focused on a better car than we were looking at and are very happy with the final choice. The car is awesome and has exceeded our expectations. Thanks Gavin!!! More
My husband and I were greeted when walking in. We were assisted and taken on a test drive within a matter of minutes and are excited about our new purchase. Huge thank you to Howard, Dave and team We were assisted and taken on a test drive within a matter of minutes and are excited about our new purchase. Huge thank you to Howard, Dave and team for a memorable experience. More
Awesome dealership(hassle free)and friendly/professional sales personnel. Especially Eddie and Dan. Best experience I've ever had buying a vehicle. sales personnel. Especially Eddie and Dan. Best experience I've ever had buying a vehicle. More