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United BMW

Alpharetta, GA

4.8
872 Reviews

1501 Alpharetta Highway

Alpharetta, GA

30004

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Showing 872 reviews

April 06, 2023

The best most respectful negotiator! From walking in the door to driving out with new car the process was completed in a little over 3 hours! Shortest one ever!! More

by Kborosh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Cain, Devon Patterson, Sean Weaver, Victor Sousa
Apr 07, 2023 -

United BMW responded

Our Sales Team here at United BMW is thrilled to read that you had a great buying experience with us. We hope you enjoy your new vehicle, and we look forward to seeing you again.

April 01, 2023

Gene our sale man was fantastic and patient while my wife and I decided between two cars. He demonstrated all that BMW had to offer and the features of the two cars. More

by Motorman4566
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charles Jean-Charles
Apr 02, 2023 -

Motorman4566 responded

Gene our sale man was fantastic and patient while my wife and I decided between two cars. He demonstrated all that BMW had to offer and the features of the two cars.

March 30, 2023

They were very focused on understanding my specific needs. Then they did a nice job meeting them. More

by tbschlegel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Sinsley, Rock Kharischarishvili
Mar 31, 2023 -

United BMW responded

We are glad you enjoyed great customer service working with our team at United BMW. Thank you for your positive review and for trusting us with your automotive needs. We are here if you need any further assistance.

March 29, 2023

Sales team didn't explain the car features unless asked so during purchase process. A broken part(noticed during purchase) was never shipped till date. Second key was never shipped as promised, we had to d More

by Sowmya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley is the sales team member
Mar 30, 2023 -

United BMW responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at United BMW. Can you please send your contact information to me? I look forward to hearing from you. Thank you, Victor Sousa General Manager United BMW vsousa@penskeautomotive.com

March 29, 2023

Had a pleasant experience dealing with dealership. Sales person, Chris Lee, was very professional and helpful. More

by Pac1ssc
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Lee - sales
May 20, 2023 -

United BMW responded

We are excited to read that our Sales Team was professional and helpful ensuring you had a great experience. Thank you for your positive review and for trusting us with your purchasing needs. We are here if you need any further assistance here at United BMW.

March 29, 2023

We had an outstanding experience. Our salesman Brian Epstein was fantastic as was "Rock," from the finance department. I would highly recommend them... More

by camvaughn
Recommend Dealer
Yes
Employees Worked With
Rock, Brian Epstein
Mar 30, 2023 -

United BMW responded

We are glad you enjoyed a great experience working with our Sales Team at United BMW. Thank you for your positive review, recommendation, and for trusting us with your purchasing needs. We are here if you need any further assistance.

March 13, 2023

Awesome buying experience! Brian Epstein was very knowledgeable and did not push the sale. He provided service excellence from the first communication I had with him until the More

by AJ
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Epstein
Mar 14, 2023 -

United BMW responded

Thank you for the great rating and review. We are happy to see our Sales Team at United BMW was very helpful and knowledgeable. Congratulations on the new car!

March 09, 2023

Gavin was our sakes person. Very knowledgeable and very transparent. During the sales process. He got us focused on a better car than we were looking at and are very happy with More

by keith.w.wheeler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gavin sales 4 stars. Mitch finance 5 stars
Mar 10, 2023 -

United BMW responded

Thank you for the great rating and review. We are happy to see our Sales Team at United BMW was very helpful and knowledgeable Congratulations on the new car!

March 09, 2023

My husband and I were greeted when walking in. We were assisted and taken on a test drive within a matter of minutes and are excited about our new purchase. Huge thank you to Howard, Dave and team More

by Bridgette Bailey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabe (Genius), Rocky (Finance), Howard Wasserman, Dave Lyall
Mar 11, 2023 -

United BMW responded

Bridgette, thank you for taking the time to leave us a positive review. We are happy to learn that our Sales Team was able to help you find a great vehicle and was able to make the overall experience at our dealership fun and stress-free. Should you need any additional assistance, feel free to give us a call here at United BMW.

March 04, 2023

Awesome dealership(hassle free)and friendly/professional sales personnel. Especially Eddie and Dan. Best experience I've ever had buying a vehicle. More

by Sherrilldj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Sylvester, Eddie Weathers
Mar 06, 2023 -

United BMW responded

Thank you for the great rating and review. We are happy to see our Sales Team at United BMW was very helpful and professional. Congratulations on the new car!

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