United BMW
Alpharetta, GA
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The best most respectful negotiator! From walking in the door to driving out with new car the process was completed in a little over 3 hours! Shortest one ever!! From walking in the door to driving out with new car the process was completed in a little over 3 hours! Shortest one ever!! More
Gene our sale man was fantastic and patient while my wife and I decided between two cars. He demonstrated all that BMW had to offer and the features of the two cars. and I decided between two cars. He demonstrated all that BMW had to offer and the features of the two cars. More
Sales team didn't explain the car features unless asked so during purchase process. A broken part(noticed during purchase) was never shipped till date. Second key was never shipped as promised, we had to d so during purchase process. A broken part(noticed during purchase) was never shipped till date. Second key was never shipped as promised, we had to drive to go get it. Suggestion: A simple token of gift to customers will go a long way during the purchase process, like key chain or mug or something. Nothing to do with money, it is a kind gesture to welcome customer into BMW family. More
We had an outstanding experience. Our salesman Brian Epstein was fantastic as was "Rock," from the finance department. I would highly recommend them... Our salesman Brian Epstein was fantastic as was "Rock," from the finance department. I would highly recommend them... More
Awesome buying experience! Brian Epstein was very knowledgeable and did not push the sale. He provided service excellence from the first communication I had with him until the Brian Epstein was very knowledgeable and did not push the sale. He provided service excellence from the first communication I had with him until the final signature. This is our second BMW purchase at this location and the environment in this location is friendly and clean. I have recommend my family and friends to make a visit to United BMW. Thank you Brian! More
Gavin was our sakes person. Very knowledgeable and very transparent. During the sales process. He got us focused on a better car than we were looking at and are very happy with Very knowledgeable and very transparent. During the sales process. He got us focused on a better car than we were looking at and are very happy with the final choice. The car is awesome and has exceeded our expectations. Thanks Gavin!!! More
My husband and I were greeted when walking in. We were assisted and taken on a test drive within a matter of minutes and are excited about our new purchase. Huge thank you to Howard, Dave and team We were assisted and taken on a test drive within a matter of minutes and are excited about our new purchase. Huge thank you to Howard, Dave and team for a memorable experience. More
Awesome dealership(hassle free)and friendly/professional sales personnel. Especially Eddie and Dan. Best experience I've ever had buying a vehicle. sales personnel. Especially Eddie and Dan. Best experience I've ever had buying a vehicle. More