United BMW

Update - United was able to resolve the situation and deliver a 2023 X3 as ordered at the agreed upon price, restoring my full satisfaction. I highly recommend asking for Aidan Ramos as your client advis deliver a 2023 X3 as ordered at the agreed upon price, restoring my full satisfaction. I highly recommend asking for Aidan Ramos as your client advisor for your next BMW purchase, as he is very knowledgeable, professional personable, patient and responsive. Experience was great, until it wasn't. Worked with a great sale's person, Aiden, deciding on a custom built 2023 X3. Signed the agreement and applied for credit on July 3. Next day received an email the order had been accepted, as a 2024 with a price increase of $1,200. Increase did include HUD which was added to the Premier package which we specifically opted out in our build. Called them back to try to work something out, but the answer which came down from the sale's manager, Dimitri, was take it or leave. Left it. More

Very professional Donovan was an absolute joy to work with and was very patient with my questions—and even when I kept turning down the initial deals! Lol! with and was very patient with my questions—and even when I kept turning down the initial deals! Lol! More

This is our 3rd car purchased with Eddie at United BMW. He is very attentive, detail oriented, quickly responsive and goes the extra mile for his clients. I highly recommend him and his colleagues! We will He is very attentive, detail oriented, quickly responsive and goes the extra mile for his clients. I highly recommend him and his colleagues! We will be going back for years to come. More

Service was great! Ask for Eddie Aganov he really helped me to enjoy the car buying experience! Ask for Eddie Aganov he really helped me to enjoy the car buying experience! More

Update: Dealer met commitment. Update: The dealership's GM has since been in touch to offer answers/solutions to the issues mentioned below. The GM also offered to meet me in t Update: The dealership's GM has since been in touch to offer answers/solutions to the issues mentioned below. The GM also offered to meet me in the middle for tire replacement costs, committing to reimburse me for 2 out of 4 tires which I've accepted as a reasonable solution. Because of this commitment by the dealership to provide customer satisfaction, a better rating than the initial 1-star is in order which will be further updated to a 5-star rating once the commitment is met :-) Initial: They sold me a used (less then 4k miles) ev with an incorrect charging station which eventually got rectified. However numerous other issues discovered and reported back has received no response from the dealership/sales agent. It’s been crickets. Following issues have been discovered: 1) Crack on the windshield tint 2) Flat patches on all 4 tires making for a horrible driving experience. BMW confirmed the ev was sitting for a 6week period to rectify a recall which the dealership did not disclose And so I’m afraid more issues will be discovered as time goes on. So while the sales agent appeared to be a nice person I couldn’t give better than a poor review More

Professional and courteous service. Our Salesman, Mukhamed Ismail was pleasant, knowledgeable and informative. Thank you. Our Salesman, Mukhamed Ismail was pleasant, knowledgeable and informative. Thank you. More

Shawn Wilson provided excellent customer service and resolved all the problems. I highly recommend home as sales advisor. resolved all the problems. I highly recommend home as sales advisor. More

United BMW has always been good to work with. Their sales team worked hard to find a vehicle that would meet my needs at a price within my range. Ashton and Brandon were very pleasant and good on Their sales team worked hard to find a vehicle that would meet my needs at a price within my range. Ashton and Brandon were very pleasant and good on follow up. The end result was that I was able to get a vehicle that I am very happy with. More

Since I reached the dealer the experience to buy my new car was easy thanks to Conrad Bandoo, who help me to understand what I need after listen my requirements, and now I have the perfect car for me. car was easy thanks to Conrad Bandoo, who help me to understand what I need after listen my requirements, and now I have the perfect car for me. More

Charles Jean-Charles was great to work with! This is the second vehicle I've purchased from Charles and United BMW. This time, I actually ordered the vehicle and the process was very seamless This is the second vehicle I've purchased from Charles and United BMW. This time, I actually ordered the vehicle and the process was very seamless and Charles kept me updated every step of the way. The delivery process was also flawless and and exceeded my expectations! Super excited with my purchase! More