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United BMW

Alpharetta, GA

4.7
898 Reviews

1501 Alpharetta Highway

Alpharetta, GA

30004

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Showing 898 reviews

December 31, 2023

United BMW was incredible during the entire purchasing process. Very helpful and efficient. Outstanding customer service all around. More

by Lfgrp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Aganov
Apr 13, 2024 -

United BMW responded

We appreciate the affirming feedback on your experience with United BMW's purchasing process. Remember, we're here for any car needs you may have. Stay safe!

December 30, 2023

Sales rep was great. For the most part everything went well in the front end and were very accommodating considering the timeframe. A few things were missed by the servic More

by rick p
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Lee
Apr 12, 2024 -

United BMW responded

We appreciate your feedback on United BMW's sales and service department. It's imperative to us that we help buyers feel confident in their purchasing decisions, regardless of distance be it near or far. We've taken note of your concerns and will use them to guide improvements in the future.

December 30, 2023

Nelson was excellent. Very knowledgeable and informative. I appreciated him taking the time to answer all of my questions without a hard sell. More

by ambrose
Recommend Dealer
Yes
Employees Worked With
Nelson
Apr 12, 2024 -

United BMW responded

We're pleased to hear about your positive experience with Nelson. His thorough and informative approach is highly valued at United BMW. Thank you for your review.

December 28, 2023

What a great Dealership. I have recommended United BMW for years. I have worked hand in hand with this dealership on a professional level for years. My first BMW purchase was More

by seniorchief67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farand Espillat, Jean Maurilus
Apr 12, 2024 -

United BMW responded

We appreciate your longstanding support and recommendations for United BMW. It's affirming to hear that your first BMW purchase was pleasant with us. Many thanks from the entire team.

December 19, 2023

Nate Fritz was very attentive and knowledgable. We enjoyed working with him on the purchase of our BMW. He has also followed up with us multiple times. More

by king2540
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Fritz
Apr 12, 2024 -

United BMW responded

It's great to hear that you had such a positive experience with Nate Fritz during your BMW purchase. The follow-ups are simply part of our ongoing commitment to exceptional service at United BMW. We appreciate your feedback.

December 13, 2023

I traded my 328i for a beautiful X class. Jean was very helpful! The process was very quick! More

by L Howard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jean
Dec 13, 2023 -

United BMW responded

We appreciate your feedback about the X class trade-in process and are glad to hear Jean was able to assist efficiently. Drive safely in your new car.

December 12, 2023

Great and attentive service. The purchasing process was quick and easy. Gavin took the time needed to address my needs and helped be purchase the vehicle I was looking for. More

by d.l.smith357
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gianni Fermin
Dec 12, 2023 -

United BMW responded

We appreciate your valuable feedback about the purchasing process at United BMW. It's rewarding to know that Gavin could provide attentive service and assist you in finding your desired vehicle. Thank you for choosing us!

December 07, 2023

Chris Lee was my salesman, he was very knowledgeable and helpful. Chris took the time to show me several cars basic off of what I wanted. I’m glad he was my salesman. Chris made the process easy. More

by O Robbins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Lee
Dec 07, 2023 -

United BMW responded

We greatly appreciate your positivity toward the dedicated service provided by our staff at United BMW. Your recognition of their expertise and helpful approach is valued. We're thankful for your trust in letting us assist you with finding just the right car.

December 05, 2023

Purchasing a car at United BMW was a great experience. No pushy salesmen, very customer service oriented. Showroom was orderly and clean. Service area was also orderly and clean with a very nice customer More

by DMACK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Evans, Brian (Mgr), Nat (Finance)
Dec 05, 2023 -

United BMW responded

Glad to hear about your positive experience at United BMW. It's wonderful to know you enjoyed our clean, orderly showroom and service area as well as our customer-focused approach. We look forward to seeing you in the future.

November 30, 2023

Very good service. Very transparent and friendly. They went out of their way to find me the right vehicle. More

by darshan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kennedy Adams
Dec 01, 2023 -

United BMW responded

We appreciate your positive feedback about our service transparency and helpfulness at United BMW. We're here to ensure you always find the right vehicle for your needs. Thank you for choosing us!

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