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Union County Kia - Service Center

Indian Trail, NC

4.6
836 Reviews

836 Reviews of Union County Kia - Service Center

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April 17, 2025

Emma is great. Explains things very well. Store waiting area is very clean. Every one is friendly More

by deecee3804
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2025

It was a good experience this time , was in and out as promised. Raquel and entire staff were great! More

by MADHARP07
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raquel Maynard
April 16, 2025

Always great service which is quick and I am always kept informed of the status and needs. More

by mhblack01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2025

Service department does not back up the cars the dealership sells and the service department does not pay attention to detail and don’t do what they say they will do. More

by svislay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2025

Kevin and Daniel worked well getting my wife and I into the Kia telluride that we wanted! He was able to fine the one my wife wanted at another dealership and made it work for us. All though we were there More

by bhinesley78
Recommend Dealer
Yes
Employees Worked With
Kevin Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Callahan
April 11, 2025

Salena is always a friendly face and gets me right in and taken care of quickly. More

by ansiep71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emma Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Union County Kia responded

thank you for the great review

April 11, 2025

Very friendly and knowledgeable department will come back again for my next service, highly recommended More

by pjgm69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Gastelum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emma Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2025

No attention to detail. No management attention to customers concerns Will not go there again More

by ellabyj53
Recommend Dealer
No
Employees Worked With
Raquel Maynard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raquel Maynard
April 10, 2025

They did everything they could to provide excellent customer service and satisfaction. I’m grateful that, with my “new” used car, this is my local Kia go-to. More

by joanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Union County Kia responded

thank you for the wonderful review Union County Kia

April 10, 2025

Poor workmanship. Had to take my vehicle back twice to fix their negligent workmanship. Very poor. More

by ellabyj53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
4.0
This rating includes all reviews, with more weight given to recent reviews.
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