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Union County Kia - Service Center

Indian Trail, NC

4.6
1,079 Reviews

1,079 Reviews of Union County Kia - Service Center

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October 04, 2025

Car service was fine, ready when they said. Needed tires too but they were $300 more than anywhere else More

by olinbrian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No idea who
October 02, 2025

Raquel was great, she always go above and beyond, very friendly she’s the best! More

by NiNi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2025

Lacking communication. Newly purchased vehicle ( less than a week) already having issues. I've been to the service department for evaluation and am still waiting for a phon More

by mel3190
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Patterson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Moskowitz
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2025

Experience was good. First service so not much to do. Overall it was a good experience More

by dhananjay.nazare
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raquel Maynard
October 01, 2025

It was quick and efficient. Communication was top notch. I will go there again for my vehicle maintenance. More

by samanth.p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2025

Had the car in for a reoccurring coupler issue that is covered under warranty. They didn't even try to fix the problem. Took the vehicle to another KIa dealer and they confirmed the coupler was bad and re More

by dwd216
Recommend Dealer
No
Employees Worked With
Raquel Maynard
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raquel Maynard
September 29, 2025

Emma was great and the service was great and done in a timely manner. Emma had wonderful customer service and made sure everything my vehicle needed was taken care of. More

by jenn_lowery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Jolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Goode
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emma Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2025

Service was friendly, and quick. Everything was carefully explained . I was very happy with the level of service! More

by AMYTHOMAS681
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2025

Always a friendly environment. I was greeted promptly and Emma was very knowledgeable. The wifi in the waiting room was amble enough for me to take video calls for work and quiet e More

by HOLLEYANSTATT
Recommend Dealer
Yes
Employees Worked With
Emma Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emma Johnson
September 29, 2025

Union Kia is a great place. Friendly, and informative. Automotive shop is a little slow though. More

by nellmegan0628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
4.0
This rating includes all reviews, with more weight given to recent reviews.
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