1,079 Reviews of Union County Kia - Service Center
Raquel was great, she always go above and beyond, very friendly she’s the best! friendly she’s the best! More
Lacking communication. Newly purchased vehicle ( less than a week) already having issues. I've been to the service department for evaluation and am still waiting for a phon Newly purchased vehicle ( less than a week) already having issues. I've been to the service department for evaluation and am still waiting for a phone call. After 2 weeks. From the beginning I was disappointed with entire process... From sales to service department. The vehicle already needs service, which I was told had already been completed prior to sale of the car. Highly disappointed. More
Experience was good. First service so not much to do. Overall it was a good experience First service so not much to do. Overall it was a good experience More
It was quick and efficient. Communication was top notch. I will go there again for my vehicle maintenance. Communication was top notch. I will go there again for my vehicle maintenance. More
Had the car in for a reoccurring coupler issue that is covered under warranty. They didn't even try to fix the problem. Took the vehicle to another KIa dealer and they confirmed the coupler was bad and re covered under warranty. They didn't even try to fix the problem. Took the vehicle to another KIa dealer and they confirmed the coupler was bad and replaced it. Union County Kia did nothing to resolve the issue and wasted our time on two separate two all day visits. More
Emma was great and the service was great and done in a timely manner. Emma had wonderful customer service and made sure everything my vehicle needed was taken care of. timely manner. Emma had wonderful customer service and made sure everything my vehicle needed was taken care of. More
Service was friendly, and quick. Everything was carefully explained . I was very happy with the level of service! Everything was carefully explained . I was very happy with the level of service! More
Always a friendly environment. I was greeted promptly and Emma was very knowledgeable. The wifi in the waiting room was amble enough for me to take video calls for work and quiet e I was greeted promptly and Emma was very knowledgeable. The wifi in the waiting room was amble enough for me to take video calls for work and quiet enough to focus. I always appreciate the active updates every step of the way. More
Union Kia is a great place. Friendly, and informative. Automotive shop is a little slow though. Friendly, and informative. Automotive shop is a little slow though. More