Union County Kia

I have purchased 3 cars from this location. And I have always received tremendous service. Will be back. And I have always received tremendous service. Will be back. More

Nice staff,the wait wasn't long At kia of monroe it was a very great experience, will be visiting again very great experience, will be visiting again More

Great service everytime I go and my my vehicle serviced at kia in monroe n.c at kia in monroe n.c More

Very courteous and had my vehicle ready when promised. Advised me of any work needed Advised me of any work needed More

Service is always professional and my wait time is appropriate. The waiting area is clean. appropriate. The waiting area is clean. More

Outstanding sales staff and service staff. Great service on time with good recommendations on servicing needs. Great service on time with good recommendations on servicing needs. More

The service department is top notch. I will definitely recommend them. Raquel is beyond an asset here.. she was outstanding!! I will definitely recommend them. Raquel is beyond an asset here.. she was outstanding!! More

Bought a preowned Kia Sorrento from this dealership in June. Sales staff was exceptional and made us feel like we were family. The trouble started with the service department. After needing a minor repair June. Sales staff was exceptional and made us feel like we were family. The trouble started with the service department. After needing a minor repair to a shield for the gas tank under the car service manager Kevin tried to pull a fast one with our insurance company And recommended repairs that other large larger Kia dealerships said was not necessary. A frivolous claim was made to our insurance and they never performed the work demanding that they had to replace a gas tank that two other experts at Kia said did not need to be replaced. Spoke with general manager, Andrew And he stuck by Kevin and what he said without doing any research of his own to the problem or listening to our concerns and our insurance adjusters concerns. Overall stay away from this dealership they’re out to sell you a car and then if you have a problem and need service, they will take all of your money And recommend that you pay them for repairs that are not needed to your vehicle. Avoid at all costs. More

Came here to purchase a 2018 Chrysler Pacifica. Then shortly after less than a month in, the vehicle was already showing a check engine code and after notifying the used sales manager they said sin Then shortly after less than a month in, the vehicle was already showing a check engine code and after notifying the used sales manager they said since it’s an as is there is nothing they can really do. Fast forward a few months and the vehicle is now inoperable. Less than a month of ownership I shouldn’t be having to replace things they claimed to replace. Shouldn’t even need to go to a mechanic if they fixed what they claimed to fix. I’m a single income family of 5 and bought this expecting to have a great vehicle for my family only to find out it’s a big paper weight. My mechanic said some of the issues they believe existed prior to sell. I was also told that many things were fixed and or/ replaced before the sale but I’ve got multiple codes popping up that says otherwise. I feel like I keep getting the run around when trying to deal with this. Kia can we please solve something. More

Hospitable, knowledgeable, quick. That's it in a nutshell! There is really nothing else to say. That's it in a nutshell! There is really nothing else to say. More