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Union County Kia
Monroe, NC
1,360 Reviews
We are Union County's only Kia dealership, specializing in a hassle free buying experience. We will not miss business over price, payment or trade! closed first 2 Sundays of the month
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,361 reviews
January 24, 2025
This is the worst service I ever had at any service repair shop! I observed 2 of your technicians very sloppy! I had to return to retrieve a cover that was not installed and upon returning home I found repair shop! I observed 2 of your technicians very sloppy! I had to return to retrieve a cover that was not installed and upon returning home I found 2 hoses not connected which I reinstalled. The service was in preparation for a long distance trip fortunately nothing happened no issues! I will never have my car back to you for service again! More
by NAVVET94
Verified CustomerEmployees Worked With
January 24, 2025
I had a very Pleasant experience at the union county Kia dealership! They were extremely helpful and didn’t push me to purchase unnecessary things for my car! They are really sweet dealership! They were extremely helpful and didn’t push me to purchase unnecessary things for my car! They are really sweet More
by MorganTurner1292
Employees Worked With
January 23, 2025
The dealership was incredibly difficult to work with and not thorough in their assessment of the issues with my car. I ended up having to go another shop. They also made me feel like the problems I expe not thorough in their assessment of the issues with my car. I ended up having to go another shop. They also made me feel like the problems I experienced weren’t real. When I called to buy a replacement tire never got a returned phone call. More
by thatguychrisw
Employees Worked With
Emma
January 23, 2025
I was very pleased. They keep me informed about my car. They gave me a loaner to drive. I love KIA! They keep me informed about my car. They gave me a loaner to drive. I love KIA! More
by JEANINEBYRUM
Employees Worked With
January 22, 2025
As I have worked at other dealerships and know the ups and downs, Eddie Smith made purchasing our vehicle a good experience. I will be glad to recommend Eddie and your dealership to our friends and family and downs, Eddie Smith made purchasing our vehicle a good experience. I will be glad to recommend Eddie and your dealership to our friends and family. More
by Mimicarlson7
Employees Worked With
January 22, 2025
I have consistently been impressed with the level of service and support from the team at this dealership. Communication, timeliness and follow up have all been above top notch. service and support from the team at this dealership. Communication, timeliness and follow up have all been above top notch. More
by pauldamico
Employees Worked With
Other Employees :
Brittany from sales and Emma from service
January 22, 2025
Wouldn’t recommend this dealership to anyone Kevin is the service department was Awesome!! Far as everyone else 0. Will not go back there ever. I’ll drive hours away to get better service than I received her service department was Awesome!! Far as everyone else 0. Will not go back there ever. I’ll drive hours away to get better service than I received here. More
by TORRENCESIERRA012
Employees Worked With
Other Employees :
Ervin
January 22, 2025
Welcoming and friendly staff. Service time reasonable and progress provided via text messaging and website. Service time reasonable and progress provided via text messaging and website. More
by teekupatel
Employees Worked With
January 21, 2025
EVERYONE IN THE UNION COUNTY SERVICE DEPARTMENT WAS EXTREMELY PROFESSIONAL, COURTEOUS AND HELPFUL!!! GREAT DEALERSHIP ! EXTREMELY PROFESSIONAL, COURTEOUS AND HELPFUL!!! GREAT DEALERSHIP ! More
by hollierinc
