Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Union County Kia
Monroe, NC
1,298 Reviews
We are Union County's only Kia dealership, specializing in a hassle free buying experience. We will not miss business over price, payment or trade! closed first 2 Sundays of the month
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,298 reviews
December 21, 2024
The service technician was unable to determine the issue with my vehicle. I had someone else look over my vehicle, they were able to determine my fluids needed to be replaced/replenished due to a gasket lea with my vehicle. I had someone else look over my vehicle, they were able to determine my fluids needed to be replaced/replenished due to a gasket leak in which the mechanic showed me. Truly disappointed! More
by WOHINES
Verified CustomerEmployees Worked With
December 21, 2024
Good support and good communication The way they have treated is awesome I am happy have treated is awesome I am happy More
by sudheernrpa
Employees Worked With
December 19, 2024
Best car service experience I, and I highly recommend to anyone looking for quality service anyone looking for quality service More
by mihrexk
December 19, 2024
Easy location to visit and friendly staff . All went swimmingly with this visit. Easy location to visit and friendly staff . All went swimmingly with this visit. Thanks All went swimmingly with this visit. Easy location to visit and friendly staff . All went swimmingly with this visit. Thanks More
by ty.fortenberry1
December 19, 2024
All good getting a recall and tires rotated. Waiting area was clean without any issues. Waiting area was clean without any issues. More
by ty.fortenberry1
December 18, 2024
Absolutely the worst service department. For starters, they can’t even pick up their phone or return a voicemail once you’ve left one. The only way to schedule is to physically show up in pe For starters, they can’t even pick up their phone or return a voicemail once you’ve left one. The only way to schedule is to physically show up in person. When my car was there, they told bold face lies, saying that my windshield wiper motor had blown out due to me using Rain-X wiper fluid. They then said it was my financial responsibility to replace said motor because I should’ve known better. Had to call corporate to get that issue resolved. The rear windshield wiper still does not spray fluid. Ask that they examine my brakes because they make a very loud squealing sound after having my car multiple days they said they could not get the car to replicate the noise, the car makes the noise about 90% of the time you release the brakes.Horrible customer service. The only reason I’ll be returning my vehicle back to that service department is because I made the unfortunate mistake of doing the prepaid maintenance. Any warranty items that need to be addressed will not be dealt with at that dealership! More
by Marissa Law
Employees Worked With
December 17, 2024
It is always a pleasure working with Kia. Every experience is always great. Thank you Every experience is always great. Thank you More
by chad.j.hayes
Employees Worked With
December 17, 2024
It is the cleanest, best designed dealership that I have been to. The coffee machine is a real bonus for those waiting for service. All the sales and service personnel that I have deal with are top tier. been to. The coffee machine is a real bonus for those waiting for service. All the sales and service personnel that I have deal with are top tier. More
by ERICVANHUSS
Employees Worked With
Other Employees :
Nate Moskowitz
December 16, 2024
Raquel was absolutely wonderful. She kept me updated with my progress. I would recommend her any day. She kept me updated with my progress. I would recommend her any day. More
by agathathreatt
Employees Worked With
