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Union County Kia
Monroe, NC
1,374 Reviews
We are Union County's only Kia dealership, specializing in a hassle free buying experience. We will not miss business over price, payment or trade! closed first 2 Sundays of the month
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,374 reviews
February 01, 2025
I have always receive consistent, reliable, prompt, and friendly help and service at Union County Kia. friendly help and service at Union County Kia. More
by amynatoligallagher
Verified CustomerEmployees Worked With
January 31, 2025
Good job, works hard to meet issues with recalls. Don’t like survey requiring a minimum word count. Don’t like survey requiring a minimum word count. More
by plj0826
January 31, 2025
Making appointment was very Easy and quick service provided by carlos…. Thank you to Carlos provided by carlos…. Thank you to Carlos More
by jpatelvikas
January 31, 2025
I absolutely love everything about this dealership, they have always been pleasant to work with. From the time my husband & I went in to buy my EV6 to the recent recalls and having to bring it in they have have always been pleasant to work with. From the time my husband & I went in to buy my EV6 to the recent recalls and having to bring it in they have been absolutely fantastic. I do wish they would have more service people who specialise on EV’s on the weekends would be a whole lot easier for us who work 8/5. More
by brenda.gardner9201
January 30, 2025
I DO NOT like anything about this dealership. ..2 salespeople and a black guy that is a sales mgr I think....Im bad with names...Scott in the service dept is RUDE ...THE HISPANIC GUY THAT DID OUR ..2 salespeople and a black guy that is a sales mgr I think....Im bad with names...Scott in the service dept is RUDE ...THE HISPANIC GUY THAT DID OUR PAPERWORK DIDNT FILL IT OUT RIGHT AND OUR FIRST CAR PAYMENT WAS 3 WEEKS LATE... I totaled the first Carnival I bought and went back 3 weeks later to get another one JUST like her...I found one at the kia in Mooresville and they went picked her up assured me it was the same AND NOT IT WAS NOT....IT HAD SILVER ACCENTS ( ITS A DARK EDITION) HAD LOUNGE SEATS (MINE DID NOT) NO ONE RIDES IN THE BACK SO I DID NOT NOTICE ...THE ACCENTS I DID...ASSURED ME THEY WOULD BE REPLACED WITH BLACK ONES..AFTER I KEPT CALLING AND CALLING SCOTT THE SERVICE MGR KEPT THROWING IT OFF ON STEPHANIE ...TOO BIG OF A STORY TO TYPE ABOUT THAT GUY...SIX WEEKS LATER I GOT THEM DONE...STEPHANIE..I LOVE HER MOVED AND I WILL NEVER STEP FOOT IN THAT PLACE AGAIN....I WILL TAKE MY BUSINESS TO CHARLOTTE...I HAVE BOUGHT 5 CARS FROM THERE ..MY MOM BOUGHT ONE AND MY NIECE THEY BOTH HAD BAD EXPERIENCES..I TELL ABSOLUTELY EVERYONE ABOUT MY FAMILY'S EXPERIENCES THERE AND CRAZY ENOUGH THE ONES THAT HAVE KIAS HAVE SIMILAR ONES...I WILL NEVER EVER GO THERE AGAIN...EVER!!!! More
by twinnie1970
January 30, 2025
One of the best dealer to purchase the car with nice service and professional team service and professional team More
by PAPASA1204
January 30, 2025
Team very kind and helpful very professional they fix my car promptly and on time car promptly and on time More
by rmgmagos68
Employees Worked With
January 30, 2025
Great dealership and very friendly and accommodating, helpful in every aspect and respectful to customers helpful in every aspect and respectful to customers More
by mariammns16
January 28, 2025
Union County Kia Service Department is always quick and courteous! I recommend Union County Kia Service Department! courteous! I recommend Union County Kia Service Department! More
by Eric
