Underriner Motors
Billings, MT
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Body shop fail swapping products. Our 2009 Honda pilot was involved in a minor accident, we chose Underriner to do the repair work because that is where we purchased it. They said th Our 2009 Honda pilot was involved in a minor accident, we chose Underriner to do the repair work because that is where we purchased it. They said they did not have time to wash it, which is a standard in most professional shops and the thing that brought me here is they swapped out our headlights for ones that have swirls, scratches and are real foggy. It looks like the lens have been sanded ir something. In my book that is theft. There was no reason they had to mess with headlights as the damage was the lower bumper. I have not tried to contact their body shop manager because I feel this is something they do, kindof like bubble gum on a hose stuff. It is obvious they are only concerned about money, and if it takes extra time to ensure a job is done right they choose to save time. Complete FAIL. I will never return, I have advised family and friends not to as well. If they wish to contact me about this message email me at toddzilla16@gmail.com More
Overall good experience This is our 4th Hyundai and have worked with Mr. Staebler for 3 of them. Very much like the vehicle and worked well with Mr. Staebler. We thought th This is our 4th Hyundai and have worked with Mr. Staebler for 3 of them. Very much like the vehicle and worked well with Mr. Staebler. We thought the finance person, can't remember his name, was too aggressive in selling the windshield/ding protection - buyer's remorse on those. More
Great I had a great experience. The staff were friendly and very helpful specially Shilo. She asked us about our preferences and presented each different mo I had a great experience. The staff were friendly and very helpful specially Shilo. She asked us about our preferences and presented each different models so we can choose well. Very happy with the purchase. Will definitely recommend to a friend! More
Fantastic Pre approved online.. Shilo called me first thing in the morning and offered a pick up going to their store. Mark was way good in making things possib Pre approved online.. Shilo called me first thing in the morning and offered a pick up going to their store. Mark was way good in making things possible. Great experience. Lastly, thanks to the owner for making dream a reality.. More
satisfactory Everyone was very courteous. I took a long time to decide if and what to buy, and everyone was understanding and helpful. I feel that I got a fair d Everyone was very courteous. I took a long time to decide if and what to buy, and everyone was understanding and helpful. I feel that I got a fair deal and I am very pleased with the car. More
Fantastic Friendly service This is a great place to get a car. Everyone here is helpful and friendly. It was a very straightforward and open environment. I will definitely be re This is a great place to get a car. Everyone here is helpful and friendly. It was a very straightforward and open environment. I will definitely be returning to buy my next car here More
Totally satisfied I am very happy with my new car, I absolutely love the price and mid class luxury of being the owner of a brand new car and driving my car off the sho I am very happy with my new car, I absolutely love the price and mid class luxury of being the owner of a brand new car and driving my car off the show room floor, also the perks included in owing a reliable car that I know my children are safe is the best feeling overall. Thanks Hyundai for making my dreams come true, sooner then I expected. :) More
Very professional and easy transaction. Salesman, Mac, was very helpful and professional. He was very informative about the features of the vehicle. He introduced me to Mark, who handled t Salesman, Mac, was very helpful and professional. He was very informative about the features of the vehicle. He introduced me to Mark, who handled the finance portion of the transaction. More
Positive experience Enjoyed working with Mac very much. A gentleman. He is a asset for Underriner Motors. Their service department is also very engaging. I will recomme Enjoyed working with Mac very much. A gentleman. He is a asset for Underriner Motors. Their service department is also very engaging. I will recommend Underriner to others. More
Great Everything was terrific, plenty of test drive time, looked at several vehicles and test drove several vehicles, weighed the pros and cons of various v Everything was terrific, plenty of test drive time, looked at several vehicles and test drove several vehicles, weighed the pros and cons of various vehicles before making decision. More