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Umansky Toyota

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
6,721 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,721 reviews

February 26, 2025

The service at Andrew Toyota is unmatched, sincere gratitude for the amazing team there. Everyone is so kind and helpful! More

by asiaimian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristian Coroian
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Feb 27, 2025 -

Umansky Toyota responded

Thank you for your kind words! We're so glad to hear you had a great experience with our team. We truly appreciate your support and look forward to serving you again!

February 25, 2025

Not good Brought in the car for repairs and a complimentary overall service They noticed one of the lights not functioning they did not bother to ask if i needed it replaced On Friday when drivin More

by IGOGUTU
Recommend Dealer
Yes
Employees Worked With
Cody Wagner, Cody Wagner
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Feb 27, 2025 -

Umansky Toyota responded

Thank you for sharing your feedback. We apologize for the experience you had and understand your concerns. Your safety and satisfaction are important to us. Please contact us directly to schedule another appointment or to speak with someone regarding your concerns.

February 25, 2025

Marc was fantastic to work with in my search for a new vehicle. He kept me informed throughout the ordering, production, and delivery process. More

by TAMLAM135
Recommend Dealer
Yes
Employees Worked With
Marc Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2025 -

Umansky Toyota responded

Thank you for your kind words! We're glad to hear Marc provided a fantastic experience and kept you informed every step of the way. Enjoy your new vehicle, and let us know if we can help with anything in the future!

February 23, 2025

Willy took such good care of me. This was honestly the way I was treated during purchasing my baby. He paid great attention to detail and left me a snack each time. Well done Andrew More

by Bella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
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Feb 24, 2025 -

Umansky Toyota responded

Thank you for your amazing review! We're so happy to hear that Willy took such great care of you and made your car-buying experience special! We truly appreciate your kind words and are thrilled that you felt valued and well taken care of. Enjoy your new ride!

February 21, 2025

Excellent services and great support couldn't be happier with my recent experience and purchase. More

by quinonesmichael64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony
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Feb 24, 2025 -

Umansky Toyota responded

Thank you for your wonderful feedback! We're so glad to hear that you had an excellent experience and felt supported throughout your purchase. Enjoy your new vehicle, and let us know if there's anything else we can do for you!

February 20, 2025

The service was really fast. They sent me a video of the results of the work, which was a great way to see what they did and what they recommend to do. More

by raghdan72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Letty (spelling?), A Few Of Our Toyota Certified Techs
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Feb 20, 2025 -

Umansky Toyota responded

Thank you for your review! We're glad you appreciated the video update and our quick service. Keeping you informed is our priority—let us know if we can help with anything else!

February 20, 2025

Experience was good. Thankful for the free ride services and also to Willie Willett for helping us out every time our car has problems. More

by Bayside2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
Report | Print
Feb 20, 2025 -

Umansky Toyota responded

Thank you for your feedback! We're happy to hear you had a great experience and appreciate Willie Willett's help. We're always here to assist you and provide ride services whenever needed!

February 20, 2025

Service was done faster than they stated it would be. The worker was very courteous. More

by chaseque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
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Feb 20, 2025 -

Umansky Toyota responded

Thank you for sharing your positive experience! We're glad to hear that the service was completed efficiently and that you found our team courteous. We appreciate your feedback and look forward to serving you again in the future!

February 20, 2025

Very disappointed in my experience and the dangerous situation my daughter was put in. I reached out the dealership and was given the run around. I contacted Kevin directly and no response. More

by HKos
Recommend Dealer
No
Employees Worked With
Allen Good, Kevin Burgher
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Feb 24, 2025 -

Umansky Toyota responded

We are sorry you are having issues with your as-is 2014 ford that you purchased from us. We offer a service contract for future issues and you didn't take advantage of it. If you would like to discuss please call our GM 414-509-2732. He left you a message but you didn't call back.

Feb 24, 2025 -

HKos responded

I never received a message from the GM. He may have called from an unknown number but a voicemail was not left. I also sent him an e-mail that went unanswered. We didn't take advantage of your warranty because no one in your dealership could explain what it covered. When we inquired about getting another key, your sales department did try to talk us through how to lie to the warranty company one week after purchase to say we 'lost' our only key and how to file a faulty claim. We didn't do that. We purchased a key.

February 19, 2025

My advisor called me super late to get my car. It was an inconvenience. I would appreciate to be called an hour or even 30 minutes prior to get my car. When I got there, the shop had already close More

by JESSICAXIONG1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lee Xiong
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Feb 19, 2025 -

Umansky Toyota responded

Thank you for your feedback, and we truly apologize for the inconvenience. Sometimes, we don’t know the exact time the car will be ready, but we’ll work on improving our communication to notify you earlier prior to pick-up. We appreciate your patience and hope to provide a better experience next time.

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