Flow Subaru of Charlottesville

It was a great experience, and our salesman, Josh Musselman, was very helpful in all aspects. I greatly appreciate his kind follow-up after purchasing the vehicle. Musselman, was very helpful in all aspects. I greatly appreciate his kind follow-up after purchasing the vehicle. More

Exceptional service and communication. The service person was very friendly and knowledgeable and explained what was done and what would be necessary in the coming year. The service person was very friendly and knowledgeable and explained what was done and what would be necessary in the coming year. More

Our experience at Flow Subaru was very good. Our salesman, Josh Musselman was helpful, knowledgeable, and kind. They had a good selection of the Outback model we wanted and didn’t try to steer u Our salesman, Josh Musselman was helpful, knowledgeable, and kind. They had a good selection of the Outback model we wanted and didn’t try to steer us toward any one specific car. We were given a tour of the dealership and I’m sure we will take the car back there for regular maintenance. We were also given a thorough explanation of the all that the car can do-which is a lot of information! We would recommend Flow to anyone interested in purchasing a Subaru. More

Excellent Sales Staff - Travis Collier! ! honest, knowledgeable, friendly, answered all our questions, very helpful. Devon was very very helpful teaching us the controls and touch screen ! honest, knowledgeable, friendly, answered all our questions, very helpful. Devon was very very helpful teaching us the controls and touch screen. More

I've never had a better car-purchasing experience. Josh and the sales team lived up to their motto: Easy. Transparent. Fun. World class customer service and fair pricing to boot. No hidden costs. I'm Josh and the sales team lived up to their motto: Easy. Transparent. Fun. World class customer service and fair pricing to boot. No hidden costs. I'm sending everyone I know looking for a Subaru to Flow! More

Excellent service and easy to schedule. Left off a star as the car wash was broken. Was not offered to come back another time. Also was told battery was a bit low. Checked it and it was cov Left off a star as the car wash was broken. Was not offered to come back another time. Also was told battery was a bit low. Checked it and it was covered in corrosion. Why did the service staff not clean that off as a courtesy? More

It was difficult to get an update on my car when I called because I had to know the name of the associate who had helped me - and there were multiple ones over the week my car was there. The communication co because I had to know the name of the associate who had helped me - and there were multiple ones over the week my car was there. The communication could be improved as I was repeatedly told someone would call me, including the service manager or manager, but didn't. I appreciated the loaner. More

Very attentive service techs and even provided a loaner while car was being diagnosed and checked. I appreciate their honesty and that they don’t push unnecessary repairs or service while car was being diagnosed and checked. I appreciate their honesty and that they don’t push unnecessary repairs or service More

David Harner was a God send! David is extremely knowledgeable and patient He went over and beyond assisting my Mom with her purchase. I live in a different state, and he was pati David is extremely knowledgeable and patient He went over and beyond assisting my Mom with her purchase. I live in a different state, and he was patient in helping facilitate the process between us. I would highly recommend David to anyone for all of their needs. Thank you David for all of your help! More

Excellent and knowledgeable customer service from start to finish. I arrived at closing time on a late Saturday afternoon for their Service Dept, but the rep was very helpful and furnished me a courtesy c to finish. I arrived at closing time on a late Saturday afternoon for their Service Dept, but the rep was very helpful and furnished me a courtesy car for the next five days while my car was being repair. The Customer Service rep (Vicky) kept in touch with me often by phone and text messages. She is an outstanding representative for your Service Dept!!! More