Tynan's Volkswagen - Service Center

This was a routine oil change but Tom Tran treated me great. I respect how proper and friendly the crew at the service desk have for their customer, they were concern about my time and explained the work been do I respect how proper and friendly the crew at the service desk have for their customer, they were concern about my time and explained the work been done step by step. More

Car issues They was responsive to my car issues. I waited less than half hour. Service department was great attending to my needs. Thank you John & service dept They was responsive to my car issues. I waited less than half hour. Service department was great attending to my needs. Thank you John & service dept. More

Great! Always attentive and friendly. The stress of having a car problem is always eased by the staff and their prompt, informative service. They are really Always attentive and friendly. The stress of having a car problem is always eased by the staff and their prompt, informative service. They are really a great place! More

Great Service, great people I went in for an oil change, then I received a video showing them working on my SUV! The people at Tynan's are friendly, polite & professional! I high I went in for an oil change, then I received a video showing them working on my SUV! The people at Tynan's are friendly, polite & professional! I highly recommend! More

Great Service I am very pleased with the service and treatment I received. Everything was explained clearly and in a timely manner. I would definitely recommend Tyn I am very pleased with the service and treatment I received. Everything was explained clearly and in a timely manner. I would definitely recommend Tynan’s for service. More

Never going back Brought my car in to diagnose some noises. The biggest one was coming from the soundaktor speaker of my GTI. Took them over a week to replace that par Brought my car in to diagnose some noises. The biggest one was coming from the soundaktor speaker of my GTI. Took them over a week to replace that part with a new one, but the rattling sound is still there, just a little quietier now, meaning I can't confirm if the part was in fact replaced, or just "tightened down". I am not bringing my car back to them not only because of how long they kept my car (and didn't fully fix the issue) BUT because I had 30 more miles on my odometer upon pick up! When I asked my service advisor why they drove it for 30 miles, he simply said they were doing test drives. Unacceptable, because you could hear the noise problem within 2 minutes of driving. I think someone either drove it home back and forth a couple of times, or they took turns joy riding my car. One last thing, although not a big deal to me, my car was very dirty upon pick up, meaning they didn't even give it a wash, until I politely asked them to. More

Took my W12 Phaeton Service was great, they have a certified Phaeton Tech. Which made me happy. Very knowledgeable. They are a little too busy. Might need more guys or i Service was great, they have a certified Phaeton Tech. Which made me happy. Very knowledgeable. They are a little too busy. Might need more guys or it was just a busy day. Communication via email was almost perfect. Overall very happy. More

Trying to fix parasitic electrical short I’ve had my 2014 Tiguan R-line in the shop multiple times trying to have this electrical short found and fixed. So far no luck. Even the new battery w I’ve had my 2014 Tiguan R-line in the shop multiple times trying to have this electrical short found and fixed. So far no luck. Even the new battery will drain overnight. Frustrating situation. More

Great Service Mariah was very helpful and treated me better that I deserved. The service department completed work on my car while I waited and saved me some money Mariah was very helpful and treated me better that I deserved. The service department completed work on my car while I waited and saved me some money since I was planning to have new brakes installed, but they confirmed that I didn't need them yet. Mariah was very friendly and kept me informed of progress on my car. More

Battery recall Tom Tran gave me wonderful customer service at Tynan's. He was able to research the problem and have my car repaired within 3 hours. Thank you, To Tom Tran gave me wonderful customer service at Tynan's. He was able to research the problem and have my car repaired within 3 hours. Thank you, Tom! More