Tynan's Volkswagen

I arrived at the dealer with a major oil leak caused by another VW dealership's faulty work. Ella and Matt gave me a great loaner car, diagnosed the problem and fixed it promptly and professionally. another VW dealership's faulty work. Ella and Matt gave me a great loaner car, diagnosed the problem and fixed it promptly and professionally. More

Fast and friendly service. They kept me informed and updated. Fast, friendly, responsive, polite and professional. They kept me informed and updated. Fast, friendly, responsive, polite and professional. More

Great service and took care of everything I needed! Recognized a part that I needed was covered under warranty and was able to also take care of the replacement quickly. Recognized a part that I needed was covered under warranty and was able to also take care of the replacement quickly. More

They are friendly and told me exactly what to expect. They do a wonderful job of explaining. They do a wonderful job of explaining. More

Always immediate and professional customer service. I always appreciate visiting this location, especially the checklist and video inspection report with service recommendations. I always appreciate visiting this location, especially the checklist and video inspection report with service recommendations. More

I can't speak highly enough about Justin and my experience at Tynan's. I came in with one idea of what I wanted based on my own research and information and Justin took the time to respectfully ask experience at Tynan's. I came in with one idea of what I wanted based on my own research and information and Justin took the time to respectfully ask me more questions and push a little bit deeper, even though I came in completely guarded and defensive. In the end I ended up with a screaming good deal and a car that I love and I'm so entirely grateful. He was kind, professional, and like I said took the time to really know what would best suit my needs not just my wants. It's been 9 months since I purchased the car and I'm still so incredibly happy!!! More

Staff was helpful in getting checked in. Services and cost were clearly explained. Service done on time. Services and cost were clearly explained. Service done on time. More

Easy to schedule an appointment. Easy to check in. A clean and nice waiting area with free coffee. Staff is friendly and helpful. Easy to check in. A clean and nice waiting area with free coffee. Staff is friendly and helpful. More

Unwilling to help customers and doesn’t believe in team work. The service department has proven not to be for the customer. Horrible customer service skills and lack of communication. Very disappointing ex work. The service department has proven not to be for the customer. Horrible customer service skills and lack of communication. Very disappointing experience time and time again. My latest experience left me with zero options headed into a weekend when they had the tools, team members and resources to help. But the service manager refused to help! Very frustrating and I’m not confident I can trust the service provided at this location More

Smooth process, start to finish. Fast service and kind people. It took little to no time to complete the service it seemed Fast service and kind people. It took little to no time to complete the service it seemed More