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Tynan's Pre-Owned Superstore
Aurora, CO
222 Reviews
Welcome to Tynan's Pre-Owned Superstore, part of the Tynan’s Auto Group. For over 50 years we have specialized in financing people with every type of credit situation. Whether your credit is good, bad, you are a First Time Buyer, have a bankruptcy or a foreclosure we can help! We are the only car dealership referred to by the Colorado Consumer Bankruptcy Association. Ask about our Guaranteed Credit Approval! Call us today at (720) 605-7847.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 222 reviews
December 15, 2024
In late summer I was interested in a 2022 Tiguan that they had for sale for a decent price. I drove down to this store at an agreed meeting time. When I showed up and found the car in the lot I found i they had for sale for a decent price. I drove down to this store at an agreed meeting time. When I showed up and found the car in the lot I found it was full of hail damage. Neither the listing or DJ told me about this. The rear cargo area also had old parts from a previous service repair (that was never removed, I took it home with me). After figuring out a deal that they agreed to repair some of the more obvious damage. I was left at the VW store waiting on finance. During the finance process I was asked if I wanted aftermarket warranty, which I declined. As I went to sign on the iPad I found that the pop up covers up what I was agreeing to. I close it and found that Key coverage and GPS location service was selected. I had already stated to DJ I did not want the GPS service. They said it already in the car, implying that there was nothing they could do. It can be removed and I do not want it. But in finance it was on the deal. I had to remind everyone again that I did not want that. Finally everything was off the deal and I was just paying for the car. Eventually, when I wanted the hail damage repaired, DJ told me that the were "weeks out" and I can get a quote from someone local to me and have Tynan pay them. After I sent them the quote from someone I found locally ($1500), they asked If I could have them match "their guys" price($1200). I declined to ask some business owner that I have no relationship with to lower his price. Eventually we agreed on Dec 13th for the hail repair. We dropped of the vehicle around 6:30pm on Thursday night. Their shop does no have a night drop box with envelopes, you just throw your key through a whole in the door. Also, the parking lot is block off so your vehicle is parked on the street. DJ told me when we agreed on the Dec 13th that the repairs will take one day. I heard nothing from them until 4:00pm that the car will be one the following day. We had plans that we needed the vehicle for Saturday morning (Dec 14th). I could not get a clear reason the vehicle wasn't completed or if it was even work on. We have to move around things for Saturday and was finally contacted by DJ at 2:30pm that the vehicle would be ready in 30 min. My wife picked up the vehicle and we found that some dent were not repaired. DJ said, "they are something other then hail". The we owe that we all signed states "repair hail and other dents on hood as well as driver's side front and rear panels". Saying that is something "other then hail" is extremely frustrating and dishonest. They did not repair the vehicle as they said they would and cannot be trusted. I'm not sure if is lack of ability or they just don't care but DJ and others at this store and Tynan are extremely difficult to deal with. I do not regret buying this Tiguan but I do regret buying from Tynan. I have worked at several dealerships throughout my career and it isn't hard to be honest, caring and do what you agree to, while still making money. After Tynan, DJ and Troy were paid they did not make any effort to make it right. More
by crockett.markw
November 13, 2024
I had a great experience here. Maddie Wortham provided excellent service from the test drive to helping me with the Bluetooth phone connection after I purchased my vehicle. Everyth Maddie Wortham provided excellent service from the test drive to helping me with the Bluetooth phone connection after I purchased my vehicle. Everything went smoothly and I would recommend this dealer/location to anyone looking for a pre-owned vehicle. More
by Sally.madsen
Employees Worked With
Madison Wortham
March 25, 2024
Be wary of this dealership. Was sold a car with three bent wheels. Car starts to shake going up and over 50 mph. Took it to tynans Jetta service center and would not cover repai Was sold a car with three bent wheels. Car starts to shake going up and over 50 mph. Took it to tynans Jetta service center and would not cover repair. The inspection forms showed the technician did not inspect the wheels and I was given a form that marked “no dealer warranty” bought as is even though I bought a warranty which still does not cover repairs. I spoke with sales manager/internet sales director and loyalty manager about this and they cut off communication with me. Please have the car inspected and inspection report looked at by a third party before purchasing. More
by DAVIDKEOMOUNGKHOUN
March 12, 2024
Dealing with DJ and Troy over at Tynan's Pre-Owned Superstore was very seamless and easy process. Everything was well laid out (especially the finance side of things). Both DJ and Troy worked with mi Superstore was very seamless and easy process. Everything was well laid out (especially the finance side of things). Both DJ and Troy worked with mine and my wife’s complicated schedules with work, kids, sporting events, etc. They even let us keep our two cars that we were giving back to the lenders on their lot for pickup. Great team to work with and myself and my wife definitely recommend them! More
by Thden80247
January 11, 2024
Working with DJ was as seamless as it gets! He made the car buying experience fun! Listened to what I was looking for and exceeded my expectations! I highly recommend DJ to buy a car from! He made the car buying experience fun! Listened to what I was looking for and exceeded my expectations! I highly recommend DJ to buy a car from! I'm a customer for life!! More
by Lisa
Employees Worked With
October 02, 2023
DJ made my car buying experience seamless. From picking my wife and I up at the airport to driving away in my new car. I would definitely purchase a car from him again. From picking my wife and I up at the airport to driving away in my new car. I would definitely purchase a car from him again. More
by howardj
Employees Worked With
September 20, 2023
They gave me incredible customer service and helped me find a car that I loved! Highly recommend visiting their store find a car that I loved! Highly recommend visiting their store More
by Reichertnancy777
Employees Worked With
September 19, 2023
Katelynn was so helpful in making sure I got what I wanted. She was kind, knowledgeable, attentive, and I really felt like I could trust her. Both DJ and her went above and beyond to make sure I got th wanted. She was kind, knowledgeable, attentive, and I really felt like I could trust her. Both DJ and her went above and beyond to make sure I got the right car for me. More
by Tara
August 29, 2023
The service was great, and I really enjoyed working with this team. They were professional and willing to help with all my concerns and questions. this team. They were professional and willing to help with all my concerns and questions. More
by Tara
Employees Worked With
August 24, 2023
Very patient and on top of it. He did a wonderful job working with me. I love my new vehicle He did a wonderful job working with me. I love my new vehicle More
by tracy3200
