Tynan's Nissan Aurora

Professional, organized, and great communication via text Car was brought in for service. They were very efficient. I likedbthe communication via text a lot! It is not easy to always answer your phone so y Car was brought in for service. They were very efficient. I likedbthe communication via text a lot! It is not easy to always answer your phone so you can miss or delay appropriate communication. Brian had great customer service! More

Brake service Service Staff is awesome mechanic was awesome Wait time was short I highly recommend to everyone I am a loyal customer and will return as long as Service Staff is awesome mechanic was awesome Wait time was short I highly recommend to everyone I am a loyal customer and will return as long as the service staff doesn’t change More

Unexpectedly awesome service Do whatever you can to retain Adnan, as he is a great asset to your service department. Smart, friendly, knowledgable. He surpassed my expectations, Do whatever you can to retain Adnan, as he is a great asset to your service department. Smart, friendly, knowledgable. He surpassed my expectations, and was extremely communicative throughout the service appt. More

Heavenly Sent Gary Rotter and Robert Gladon took so much attention and care into putting together numbers I could live with. I have brought many cars in my life but Gary Rotter and Robert Gladon took so much attention and care into putting together numbers I could live with. I have brought many cars in my life but I have Never had salesmen like Gary and Robert. There was no pressure, just total careful attention to what my needs were. You can be sure that I will spread the word to send everyone I know to go the best dealership in town! More

Amazing! Adam T. and Jordan did an amazing job. Adam was very patient since we had our 18 month with us. Got us the car and price we wanted. Never Never pushy. Adam T. and Jordan did an amazing job. Adam was very patient since we had our 18 month with us. Got us the car and price we wanted. Never Never pushy. We were about to go with Larry Miller and decided to try them.. and far and away the experience was 1000% better. Thank you Adam and Jordan... My husband was even impressed... which is hard to do. More

Great customer service and friendly staff The lady that worked with me was very nice and listed to my concerns she got me a free tire rotation since I didn't need it the previous time I had my The lady that worked with me was very nice and listed to my concerns she got me a free tire rotation since I didn't need it the previous time I had my oil changed. More

No disclosure of inspection cost, rude customer service Called to schedule check engine light and power seat work. At this time there was no information provided stating it would be $280 just for a diagno Called to schedule check engine light and power seat work. At this time there was no information provided stating it would be $280 just for a diagnosis. My car is an older Infiniti in poor shape. I would have never invested nearly three hundred dollars into the car as we were planning on purchasing a new car very soon. I received the work total of $3000 and knew this would be greater than the car value so decided against the work. I called Wednesday morning letting the service department know that I would be picking up the car that evening without any of the issues being fixed. When I showed up around 5:30p to pick up the car, Luke was extremely rude, stating no one told him I was picking up the car and that his guys have the car torn apart and it was not ready. Then he kept questioning who I spoke to, I did not recall the name. He then said it was probably someone in sales who didn’t relay the message. He was upset and appeared to make everyone uncomfortable when he was asking everyone if I spoke to them. Of course they are not going to fess up in front of an obviously upset coworker looking to blame someone. I said no problem that the car was not ready as my husband was waiting outside with our baby and was willing to walk over to VW dealership to purchase Atlas. He said no we close at six and I should just wait. I waited while he pounded on his keyboard and then handed me the receipt where i found out the $280 charge. I questioned him about it and he kept asking me well how much do i think i should have to pay for the service. I said i was not a specialist in this area but that it should have been disclosed prior to service because again my car is not worth it. He said so do you just think they do this work for free? he made it a point to make me feel very uncomfortable and the front desk clerk appeared very uncomfortable with his behavior as well. After enough berating i paid and i left and drove straight to Emich and purchased a new atlas. I am sure this review is going to go nowhere as I see he has multiple complaints on your website. I should’ve read the reviews before working with Luke. I can’t imagine he can get away with treating woman he encounters this way and I feel sorry for anyone who has to work along side of him and I feel sorry that your management approves of this behavior. More

Buy out Nissan Altima Gary and Jordan were fantastic! Gary had a wonderful personality and made me feel comfortable with the whole experience. Jordan made it quick and sim Gary and Jordan were fantastic! Gary had a wonderful personality and made me feel comfortable with the whole experience. Jordan made it quick and simple. More

Great service center staff, but the cost of repair to my vehicle was so ridiculous. The basic maintenance costs are competitive, but beyond that Tynans Nissan Auro center staff, but the cost of repair to my vehicle was so ridiculous. The basic maintenance costs are competitive, but beyond that Tynans Nissan Aurora was the most expensive. More

Awesome service department I feel that giving the Tynan’s service department a five star review is short-changing them. I would give them six stars if I could. They always take I feel that giving the Tynan’s service department a five star review is short-changing them. I would give them six stars if I could. They always take fantastic care of my vehicles. They will be the only mechanics to work on our vehicles. Luke Clearwater bends over backwards to ensure you’re taken care of. His customer service is second to none. More