Tynan's Nissan Aurora

Very thorough Brian was awesome at getting details to help insure techs could address my concerns. He even took the time to drive my vehicle himself and found that Brian was awesome at getting details to help insure techs could address my concerns. He even took the time to drive my vehicle himself and found that the issue I was experiancing on the passenger side was more prononced on the driver's side and had the tech take care of both sides. My vehicle is now back to it's normal quite ride. More

Getting harder to trust this service center I have taken my truck to Tynan's for service diligently since I purchased it four years ago. When I dropped it off for a routine oil change I was info I have taken my truck to Tynan's for service diligently since I purchased it four years ago. When I dropped it off for a routine oil change I was informed of 6 or 7 major issues that needed immediate attention. It turns out that, somewhere between 30 and 50 thousand miles, the service department failed to notify or make me aware of standard checkups that were due - even though i brought the vehicle in regularly during that span. This was the reason that critical components had gone uninspected, unnoticed and were now in failure status. When I pointed this out to Luke the service rep, he simply shrugged his shoulders and, without any care or concern, pointed out that I now needed $1400 in repairs that were normally routine. He took no accountability for the mistakes that were made and displayed terrible concern for a loyal customer. When I mentioned that I had purchased three vehicles there (one new and two used) he actually went so far as to tell me that, I should have known what was due since I'd already purchased cars there before. In essence, it was all my fault. I told him that, like most customers, I rely on the maintenance team to inform me of what needs to be done so I can do them. Again, he showed no care or concern for a problem that his team created. I am leary of ever returning to Tynan's for sales or service in the near future. More

Great customer service! I have a 2013 Nissan Sentra. Every time I need service I take my car right down to Tynan's. They are always helpful, reasonable and provide great cust I have a 2013 Nissan Sentra. Every time I need service I take my car right down to Tynan's. They are always helpful, reasonable and provide great customer service. More

GREAT MARKUS KAMM AND DAN WERE GREAT, I HAVE WORKED WITH MARKUS FOR 6 YEARS NOW AND BOUGHT 3 OR 4 CARS AND HE IS THE BEST, ALWAYS HAS GREAT ADVICE!! WON'T MARKUS KAMM AND DAN WERE GREAT, I HAVE WORKED WITH MARKUS FOR 6 YEARS NOW AND BOUGHT 3 OR 4 CARS AND HE IS THE BEST, ALWAYS HAS GREAT ADVICE!! WON'T GO ANYWHERE ELSE TO HAVE SERVICE DONE OR BUY CARS I ALWAYS GO TO TYNANS More

Great service, tough negotiation Everyone was friendly and helpful to go out of their way. The salesman Dan was excellent with following through and walking me through the process. My Everyone was friendly and helpful to go out of their way. The salesman Dan was excellent with following through and walking me through the process. My one critique is when it came to negotiation, of what I believe are basic things with buying a car from a dealership (i.e large dent in hood, step rails not installed but in trunk) the negotiations were tough. The car was listed over blue book and they weren’t willing to budge much on that. Adnan in the service dept. was incredibly friendly and helpful! More

Great service! I had an excellent experience with the service department! The work was completed on time and Luke was great to deal with. I highly recommend Tynan’s. I had an excellent experience with the service department! The work was completed on time and Luke was great to deal with. I highly recommend Tynan’s. More

No hassle, no surprises, short wait time. Jason was polite and courteous, no hassles, no surprises, wait time was short, wait area was clean and well maintained, car runs like new and the comp Jason was polite and courteous, no hassles, no surprises, wait time was short, wait area was clean and well maintained, car runs like new and the complimentary car wash was greatly appreciated. More

I Will Always Come Back I was in an accident which totaled my 2017 Rogue. I reached out to Tynan's, where I had bought it, and Jordan immediately reached out to offer assista I was in an accident which totaled my 2017 Rogue. I reached out to Tynan's, where I had bought it, and Jordan immediately reached out to offer assistance, along with the same deal on a new Rogue. I worked with Brian when I came in, and he was so patient and helpful. I had to wait a few days before I could get the new car, due to insurance questions, and Jordan arranged for a loaner car to use after insurance stopped paying for my rental. When I went back to purchase my new 2018 Rogue, Brian had it all ready to go. The only thing I had to wait on was the finance guy. Thank you Tynan's, Jordan, and Brian for taking care of me in such a stressful situation. More

Replacement radio I’ve got a bad radio. New radio was ordered. New radio is worse than the first. Unable to calibrate. Another radio has to be ordered. This will be my I’ve got a bad radio. New radio was ordered. New radio is worse than the first. Unable to calibrate. Another radio has to be ordered. This will be my 3rd trip to fix radio. More

Great costumer service Just super great service very professional with a lot patience and dedication to the client thanks Tynans Especially to Adam Tynan for everything y Just super great service very professional with a lot patience and dedication to the client thanks Tynans Especially to Adam Tynan for everything you did for us More