Tynan's Nissan Aurora

Very disappointed I was very disappointed today because I tried to schedule an appointment for an oil change by phone and they told me that I didn't need an appointment I was very disappointed today because I tried to schedule an appointment for an oil change by phone and they told me that I didn't need an appointment if I arrived before 6:00 PM. I arrived at 5:25 PM and the service team told me that I was too late and should come back tomorrow. They didn't care that it took me 40 minutes to drive to the shop in traffic and they could not explain to me why they declined a 15-minute service when I was there 35 minutes before closing. The team was rude, did not apologize, and instead made me out as a liar, saying that I must have called another dealership. After this, I drove to Grease xxxxxx and I arrived two minutes before closing. The guys there were very happy to help me. I was very disappointed in Tynan's services because I was planning to purchase my second car from this specific dealership. This attitude has lost me as a potential buyer and I will never come back to Tynan's for any service. More

Wish I would of gone elsewhere Went to this dealer because they were the only dealer that had the used vehicle that I was looking for. This was your typical terrible experience when Went to this dealer because they were the only dealer that had the used vehicle that I was looking for. This was your typical terrible experience when it comes to purchasing a vehicle. Low balled me on my trade in and knew less than I did about the vehicle. From start to finish I was on the lot for 5 hours on a Friday afternoon. After agreeing to terms with the dealer I had to wait a hour to meet with the finance department. During that time not a single employee spoke to me about why there was a wait or gave me a expected wait time. Basically as soon as I said yes to the purchase they disappeared to work on other clients. If you are looking for your typical dreaded experience of buying a vehicle than look no further. More

They LIE! Sold me a car with damage after saying it was in "excellent" condition, then tried to accuse me of causing it. After proving they scammed me they are Sold me a car with damage after saying it was in "excellent" condition, then tried to accuse me of causing it. After proving they scammed me they are now saying it was sold "as-is" and won't help. I contacted the BBB. Avoid this dealership at all costs! More

Poor service I had my brakes pad done but about two weeks later they kept squeaky so I took it back. I explain the problem and so they took it for a test drive. Th I had my brakes pad done but about two weeks later they kept squeaky so I took it back. I explain the problem and so they took it for a test drive. They told me that they didn't hear anything and it would be pointless to take into the shop that it would be a waste of their time. Wow! Unacceptable and I'm the customer. I told a friend about how I was treated and they told me to go to this Nissan Dealership that they treat thier customers good. So to find out their was a problem the caliper bracket shims dirty and had no lubricant applied and none to sliding pins either. Tynan's is the worst place I've ever been. More

Express service--NOT They claim oil change and other services are Express. I'm not sure what express mean to them when I had to wait over an hour for an oil change. Grante They claim oil change and other services are Express. I'm not sure what express mean to them when I had to wait over an hour for an oil change. Granted they topped off washer fluid and did an "inspection",but still an hour for an oil change!!!!!! If I had the warmth of an inside garage I think I could have changed my own oil in less time. Again if you advertise express service then do it in an EXPRESS way. The oil change 3 pack is what enticed me but the wasted 3 plus hours of my precious time for the 3 oil changes isn't worth it. I 'd rather make an appointment and know I had to commit to time lost for what ever reason takes Dealerships so long to complete work. I could at least arrange a ride and schedule my valuable time better. More

over charge The air bag light started blinking. I took my 2005 frontier to Tynan Nissan in Aurora The service adviser told me they charge $140 dollars to code rea The air bag light started blinking. I took my 2005 frontier to Tynan Nissan in Aurora The service adviser told me they charge $140 dollars to code read the problem. Any auto parts store does it for free. The service adviser told me they had to replace the passenger side airbag module. I had to pay upfront for the part. They charged me $699 plus tax for the part. I checked the internet. The part was selling for $418.00 OEM. I also paid 480.00 for labor up front. I was advised that the problem was not the module since the airbag light was still blinking. The service manager said he would fix the problem at no cost to me. No cost? I laid out $1230 including tax for a part and labor I didn’t need. I told him what I paid so far. His reply was that if I forgot about moneys owed to me, they would fix my truck for free. DUH I asked for the old part. Rebekah told me the mechanic discarded it.Did they put the old part back? After getting my truck back the next day my daughter usually sits in the passenger side complained that her seat belt locks up and won’t release. I can't wait for them to look at the problem. I purchased two vehicles in the past from them Why do I keep going back? There are other stories I can relate about Tynan. Some other time. More

Awesome, no headaches Corey Stevenson is the best sales Consultant ever.. With my history. Corey Worked some magic. And Now I am driving a beautiful 2007 Chevrolet HHR. Eve Corey Stevenson is the best sales Consultant ever.. With my history. Corey Worked some magic. And Now I am driving a beautiful 2007 Chevrolet HHR. Everyone was Helpful and certious. Corey Stevenson you ROCK! I am going to recommend everybody to Corey Stevenson at Tynan's Nissan 780 S. Havana Aurora. Thanks Tynan's Your happy costermer Charles Group and Kimberly Romero More

I hate dealers they don't like old cars removed and replaced passenger side air bag as per factory recall. ----this guys messed up with drivers side too let dashboard loose upper bezel in removed and replaced passenger side air bag as per factory recall. ----this guys messed up with drivers side too let dashboard loose upper bezel in wrong position .....complimentary multi-point inspection wrong........ my suggestion take your time to fixing the air bag and do it right and forget it the multi-point inspection More

Not a good experience I visited Tynan's website and saw a car I liked. I made an appointment to see the car the next day and drove out from Denver to Aurora only to find ou I visited Tynan's website and saw a car I liked. I made an appointment to see the car the next day and drove out from Denver to Aurora only to find out the car had been sold. No one contacted me to tell me this. I was then given a salesperson that did not know the inventory very well. He led me around the lot for about a half hour. He then had to leave and passed me off to another salesperson. This person was not really sure what price range I was looking for and showed me a vehicle that I could not really afford. It was a nice car and I test drove it. I then let the finance department run the numbers to see what my payments would be, etc. By this time I needed to leave and tried to hurry things up. The finance manager made a rude remark to me saying that "You can't buy a car in 15 minutes." This was after I had been there an hour and a half. Then I couldn't find my own car in the lot. They moved it when they checked it for trade in value and didn't tell anyone where they moved it too. So I had to hunt down my own car in their lot. Overall, generally not a good car buying experience. I felt like I was passed around from person to person and not dealing with just one salesperson. I would not recommend this car dealership to anyone. More

Over charged Called dealership for price of fixing outside drivers door handle. $180 was the quote for labor only. I was charged over$500. With labor at $276. They Called dealership for price of fixing outside drivers door handle. $180 was the quote for labor only. I was charged over$500. With labor at $276. They said they had to replace the whole wiring system. The inside doorhandle worked. They tried to justify their over pricing by telling me they did recall work on my car. Called another dealership they start pricing at $145. I feel riped off,mad. They didn't care! More