Twin State Ford, Inc.

Realignment Initial diagnosis indicated the need for a front end alignment. After checking the car on the lift and with a sophisticated alignment measurement tool Initial diagnosis indicated the need for a front end alignment. After checking the car on the lift and with a sophisticated alignment measurement tools, they realized that there was no need. Turns out that that appointment was free to me. I appreciated their customer service and offer to do they check up for nothing. More

Great service! Brought my 2016 F150 in for service. Service rep was awesome. Her name was. Paydon Wright. I also ordered some parts Pam was very helpful and patient Brought my 2016 F150 in for service. Service rep was awesome. Her name was. Paydon Wright. I also ordered some parts Pam was very helpful and patient as we really had to search for a small part. But the real surprise was Peydon's brother,I forget his name. He found a small clip in the shop that could not be ordered alone. You would have to order a trim piece to get this very small clip. I'm my opinion that was above and beyond. Made my day. Ihad been to 4 dealerships looking for that part. More

Prompt, courteous and present waiting space. I appreciate this whole car inspection that is also done at the same time. The waiting area provides fresh hot beverages and many magazine selections I appreciate this whole car inspection that is also done at the same time. The waiting area provides fresh hot beverages and many magazine selections. Also a quiet area, and a TV or headed area. More

Good people It was a great experience and I’m thankful for the skilled and friendly people. Thank you thank you thank you thank you thank you. It was a great experience and I’m thankful for the skilled and friendly people. Thank you thank you thank you thank you thank you. More

Outstanding Service Peydon was wonderful! She worked to find a way to diagnose what was wrong with my vehicle in a way that was most convenient for me. The entire servi Peydon was wonderful! She worked to find a way to diagnose what was wrong with my vehicle in a way that was most convenient for me. The entire service department was very accomodating. It's obvious that this dealership cares for you as a customer long after the sale. Thank you! More

Bad tire tries to ruin long weekend! Driving up from Boston to visit friends in Danville and drive or something on 93 at the state line. Instant stress and it is snowing! Late Saturday Driving up from Boston to visit friends in Danville and drive or something on 93 at the state line. Instant stress and it is snowing! Late Saturday morning and a lot of places closed or too busy. Woman att your dealership, I forget her name!, was wiling to squeeze us in, she was great, informative, great people person and the tire was fixed and is holding nicely. Saved the weekend! More

Always satisfied with the service. Clarissa gets you in, in a timely fashion and always answers any questions you might have; seems very knowledgeable and is personable. Pleasant place Clarissa gets you in, in a timely fashion and always answers any questions you might have; seems very knowledgeable and is personable. Pleasant place to wait. More

Great personality helpful friendly very pleasant to visit with fast service efficient service done quickly. Everyone pitches in to help make your visit com personality helpful friendly very pleasant to visit with fast service efficient service done quickly. Everyone pitches in to help make your visit comfortable and pleasant More

Excellent service All the employees are extremely helpful and Knowledgeable, We were taken care of right away. And even though they were very busy we didn’t Feel w All the employees are extremely helpful and Knowledgeable, We were taken care of right away. And even though they were very busy we didn’t Feel we had a long wait on a snowy day. More

comfortable and good conversation with Clorisa I enjoy my time at your dealership. I get good information on my vehicle . enjoy the conversation with the tecknition and the service manager. and all I enjoy my time at your dealership. I get good information on my vehicle . enjoy the conversation with the tecknition and the service manager. and all the services are done properly. More