Twin State Ford, Inc.

Great job I gave this rating because I feel the service was great and it made me feel appreciated as a customer I also feel that everyone went above and beyond I gave this rating because I feel the service was great and it made me feel appreciated as a customer I also feel that everyone went above and beyond to help me More

Jeep Tire Repair / Replacement Excellent service, minimal waiting time, friendly & positive attitude of writer and service staff. I will definitely use Quick Lane for future servic Excellent service, minimal waiting time, friendly & positive attitude of writer and service staff. I will definitely use Quick Lane for future service requirements on all of my vehicles. More

Car repair Very quick, hardly a wait. Was great!! I always enjoy working with this dealer shop. Would and do recommend them to my friends and family. Very quick, hardly a wait. Was great!! I always enjoy working with this dealer shop. Would and do recommend them to my friends and family. More

Inspection visit I called to schedule a state inspection that was overdue, Clarissa got me right in at the day and time I wanted. When I got there she showed me where I called to schedule a state inspection that was overdue, Clarissa got me right in at the day and time I wanted. When I got there she showed me where things were for while I had to wait and I thought that was really nice. Tyler was the tech that did my inspection and when he came out I asked him a question about brakes and he explained it to me so that I could understand, I don't speak automobile and almost didn't ask my question because I was afraid I would be answered in a way I understood but he did and that was great. I will for sure be a return customer to the shop. More

Excellent Customer Service We are always happy with the customer service we receive at Twin State Ford and Quick Lane and we highly recommend them. Two thumbs up! We are always happy with the customer service we receive at Twin State Ford and Quick Lane and we highly recommend them. Two thumbs up! More

Hastle free Great sales staff, great atmosphere. No pressure in closing a sale on the same day. Friendly faces behind each desk, always willing to put you in a sa Great sales staff, great atmosphere. No pressure in closing a sale on the same day. Friendly faces behind each desk, always willing to put you in a safe vehicle and the team would never put you in something they didn’t feel was a good fit for you. More

Great experience I had a good experience getting my vehicle inspected. My appointment schedule was fast and friendly. Vehicle taken in within minutes of arrival. 1/2 h I had a good experience getting my vehicle inspected. My appointment schedule was fast and friendly. Vehicle taken in within minutes of arrival. 1/2 hr later I received the car back with list of items like tire depth etc. so I knew what will need to be replaced in future. More

Respect Very professional. No pressure. Treated me with respect and that seems to be true for everyone that I saw around me. Listened to what I wanted and Very professional. No pressure. Treated me with respect and that seems to be true for everyone that I saw around me. Listened to what I wanted and did not try to upsale. More

took some time but made a good deal great people all around - management - sales and service, operate in a professional manner at all times- great facility, clean and upgrading where ne great people all around - management - sales and service, operate in a professional manner at all times- great facility, clean and upgrading where needed - would recomment to all More

Twin State is the BEST This is the third truck, first new, that I have bought from Twin State Ford. The atmosphere of the entire dealership is that of professionalism. The This is the third truck, first new, that I have bought from Twin State Ford. The atmosphere of the entire dealership is that of professionalism. The team I worked with Armando and Mike were looking out for my needs, wants and concerns, which were not easy for them. However, they did a great job in finding a truck that was best for me. I also would like to add that their service people are excellent to work with. I have been a customer of Twin State for many years and plan to continue. Hopefully we will be able to get my wife out her Jeep and into a Ranger soon! More