Twin State Ford, Inc.
St. Johnsbury, VT
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290 Reviews of Twin State Ford, Inc.
Inspection visit I called to schedule a state inspection that was overdue, Clarissa got me right in at the day and time I wanted. When I got there she showed me where I called to schedule a state inspection that was overdue, Clarissa got me right in at the day and time I wanted. When I got there she showed me where things were for while I had to wait and I thought that was really nice. Tyler was the tech that did my inspection and when he came out I asked him a question about brakes and he explained it to me so that I could understand, I don't speak automobile and almost didn't ask my question because I was afraid I would be answered in a way I understood but he did and that was great. I will for sure be a return customer to the shop. More
Excellent Customer Service We are always happy with the customer service we receive at Twin State Ford and Quick Lane and we highly recommend them. Two thumbs up! We are always happy with the customer service we receive at Twin State Ford and Quick Lane and we highly recommend them. Two thumbs up! More
Hastle free Great sales staff, great atmosphere. No pressure in closing a sale on the same day. Friendly faces behind each desk, always willing to put you in a sa Great sales staff, great atmosphere. No pressure in closing a sale on the same day. Friendly faces behind each desk, always willing to put you in a safe vehicle and the team would never put you in something they didn’t feel was a good fit for you. More
Great experience I had a good experience getting my vehicle inspected. My appointment schedule was fast and friendly. Vehicle taken in within minutes of arrival. 1/2 h I had a good experience getting my vehicle inspected. My appointment schedule was fast and friendly. Vehicle taken in within minutes of arrival. 1/2 hr later I received the car back with list of items like tire depth etc. so I knew what will need to be replaced in future. More
Respect Very professional. No pressure. Treated me with respect and that seems to be true for everyone that I saw around me. Listened to what I wanted and Very professional. No pressure. Treated me with respect and that seems to be true for everyone that I saw around me. Listened to what I wanted and did not try to upsale. More
took some time but made a good deal great people all around - management - sales and service, operate in a professional manner at all times- great facility, clean and upgrading where ne great people all around - management - sales and service, operate in a professional manner at all times- great facility, clean and upgrading where needed - would recomment to all More
Twin State is the BEST This is the third truck, first new, that I have bought from Twin State Ford. The atmosphere of the entire dealership is that of professionalism. The This is the third truck, first new, that I have bought from Twin State Ford. The atmosphere of the entire dealership is that of professionalism. The team I worked with Armando and Mike were looking out for my needs, wants and concerns, which were not easy for them. However, they did a great job in finding a truck that was best for me. I also would like to add that their service people are excellent to work with. I have been a customer of Twin State for many years and plan to continue. Hopefully we will be able to get my wife out her Jeep and into a Ranger soon! More
Customer service excellence This dealership has always give me excellent service. They notify me of deals available without pressure sales. They work hard to get me in the vehicl This dealership has always give me excellent service. They notify me of deals available without pressure sales. They work hard to get me in the vehicle I want at a fair price. More
Fast and fair pricing Nice experience no pressure, nice sales people. They work with you on trades and have a great selection of vehicles. I have bought and leased vehicles Nice experience no pressure, nice sales people. They work with you on trades and have a great selection of vehicles. I have bought and leased vehicles here for years. More
Great Dealer and sales people I have not enjoyed purchasing a car for the last 20 years! This dealership changed that. This is what buying a car should be like. They really are. Fi I have not enjoyed purchasing a car for the last 20 years! This dealership changed that. This is what buying a car should be like. They really are. Five star rating. I cannot recomend highly enough they were awesome! More