Twin State Ford, Inc.

Salesman and sales manager were very patient and professiona Colin was very helpful as I wanted a few different models priced out. He always responded quickly to texts or emails which I appreciated. They deliver Colin was very helpful as I wanted a few different models priced out. He always responded quickly to texts or emails which I appreciated. They delivered my truck right to my home as well. More

QuickLane Service - Excellent! We have been using QuickLane service for many years. They are always outstanding to work with; courteous, professional and flexible. They have been We have been using QuickLane service for many years. They are always outstanding to work with; courteous, professional and flexible. They have been up front and honest in all our interactions, giving clear explanations, providing details and examples, and offering multiple viable options if at all possible. We travel a significant distance to utilize their services because we trust them and feel like they work with us to address whatever issue/need we have. More

A great leasing experience We leased a 2019 Ford Escape Titanium. Michael Boulay has been our Twin State sales person for the last few years. He has been fantastic to deal wit We leased a 2019 Ford Escape Titanium. Michael Boulay has been our Twin State sales person for the last few years. He has been fantastic to deal with in the past and continued to do so in finalizing this lease. He has always been there for us whenever we had any issues with our cars whether significant or not. He is someone we totally trust. Michael was successful in obtaining just the car we wanted at a reasonable price. We are very pleased with our new car. This was a great experience primarily thanks to Michael. The rest of the Twin State Ford team was also fantastic to deal with. We will use Twin State Ford for all of our maintenance requirements and when we are ready to lease or buy the next time. Dr. Lyle D. Starr More

They are prompt professional and knowledgable. I travel 45 mins to come here they are great!! I used the service dept and EVERYONE was great . Sorry I can't remember names high praises for ALL 45 mins to come here they are great!! I used the service dept and EVERYONE was great . Sorry I can't remember names high praises for ALL More

They Listened when I said NO I was so pleased to work with the team at Twin State. I'm feisty and when I would state my strong opinions I felt that they listened and respected my I was so pleased to work with the team at Twin State. I'm feisty and when I would state my strong opinions I felt that they listened and respected my feelings. Thanks More

I brought my truck to Quick Lane and not to Twin State Ford Service. I am aware that they are affiliated and in the same building. Clarissa is great to deal with. I will bring my truck back again. Ford Service. I am aware that they are affiliated and in the same building. Clarissa is great to deal with. I will bring my truck back again. More

Quick Late Went to Quick Lane for inspection. Car only had 6000 miles on it so it probably didn't need much, but the service was excellent. Went to Quick Lane for inspection. Car only had 6000 miles on it so it probably didn't need much, but the service was excellent. More

broken mirror repair I called as soon as the mirror broke to order the part. Pam was WONDERFUL! Part was ordered and they scheduled the installation for soon after it arri I called as soon as the mirror broke to order the part. Pam was WONDERFUL! Part was ordered and they scheduled the installation for soon after it arrived. The installation itself was fairly quick, and the tech even faxed the invoice to my insurance company for me! Everything went smoothly. More

When I first contacted the dealership via telephone, I spoke with Armando. He was polite and he set up an appointment for me the very next day. Armando was punctual and introduced me to Michael Boulay. Af spoke with Armando. He was polite and he set up an appointment for me the very next day. Armando was punctual and introduced me to Michael Boulay. After the introduction, Armando informed me where his office was and that he was available if I had any questions that Michael could not answer. Michael was attentive, knowledgeable and most importantly patient with me. He displayed all these attributes while I was looking for a car and thankfully during my test drive. After I decided to purchase Elton John( can you not visualize Elton driving the "Lightening Blue" eco sport with pink sunglasses) I met with Dan Brick. He explained the finances clearly to me. He has a great sense of comradeship. All three employees were professional in their conduct and their attire. With that being said, they still displayed humor. More

Service excellence The Twin State team is always such a pleasure to work with. From sales to service they always treat you like family and continually provide excellent The Twin State team is always such a pleasure to work with. From sales to service they always treat you like family and continually provide excellent service! More