Twin State Ford, Inc.
St. Johnsbury, VT
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293 Reviews of Twin State Ford, Inc.
They did what they said they would do. The team was able to meet us where we were at on almost all our requests from trade in to snow tires. And the follow up was as promised. Our “no pressure” sales guy li to meet us where we were at on almost all our requests from trade in to snow tires. And the follow up was as promised. Our “no pressure” sales guy listened to what we needed and helped us select the perfect vehicle for us - The Ford Ecosport. More
Customer Service As always TSF folks are the best, friendly, kind, courteous etc. I would recommend TSF service to any and all. Thank you for being there for the cust As always TSF folks are the best, friendly, kind, courteous etc. I would recommend TSF service to any and all. Thank you for being there for the customers. More
Had the works done well! Honest,fair and trustworthy!Sad that I have to pay Vermont sales tax! Wish the dealership was in New Hampshire!This is my 6th Explorer! Honest,fair and trustworthy!Sad that I have to pay Vermont sales tax! Wish the dealership was in New Hampshire!This is my 6th Explorer! More
A New Truck For A Trip To Florida And Beyond We were very happy with our old truck and knew when it came time to trade,we were headed back to the only place to buy a new truck, the same place wh We were very happy with our old truck and knew when it came time to trade,we were headed back to the only place to buy a new truck, the same place where we bought our last one , Twin State Ford. The sales staff is great there, very welcoming and caring , they allowed my black lab in and everyone just loved her. Which she thought was great. Their selection of trucks is second to none. I told them what I was looking for and they had several to choose from. When the time comes for the next one , we'll be back . Thanks again Rick & Debbie More
Great buying experience This was our first time buying(leasing) with Twin state ford. And we will definitely recommend to all of our friends n family. Gunner was awesome to This was our first time buying(leasing) with Twin state ford. And we will definitely recommend to all of our friends n family. Gunner was awesome to deal with as was the entire staff. Smooth transaction start to finish. Gunner did a excellent job of explaining all of the Edge's new gadgets. Look forward to doing more business with Twin state ford in the future. More
Great Experience and very pleased !! Recently my salesman James Gingue had called me to let me know that there were some really good rebates and deals going on at Twin State. James had Recently my salesman James Gingue had called me to let me know that there were some really good rebates and deals going on at Twin State. James had asked me if I had some time to stop in. I had the opportunity to return to my home town Ford Dealership ( Twin State Ford ) and purchased my new F - 150 pickup which ended up having all the accessories, exact color and body style I was looking for. The entire staff at Twin State worked very hard to go the extra mile and earn my business again as a repeat customer, and make sure I was 100 % satisfied with the price and the overall purchase. I was unfortunately dealing with the passing of a very close loved one in my family at the time. James and the entire staff were very supportive and said they wanted to work around my schedule. They new my family came first and did not want to add any stress to the situation at all , but rather were extremely helpful in every way they could be. More
Excellent I brought my car and left it. I was going to call later in the morning to see if someone could take a look at the car because I was hearing a strange I brought my car and left it. I was going to call later in the morning to see if someone could take a look at the car because I was hearing a strange sound. Before I could call, I received a phone call (7:15am) from Charlie and he left a message asking what was the problem. I called back at 7:30 and spoke to Chris. I explained the problem and Chris said that someone could look at the car in the afternoon. Later in the day I called and Chris told me that they did some tests and took the car for some test drives. Chris said the mechanic didn't find anything alarming or concerning. I was very happy that Charlie and Chris were so prompt with their communication and helpful with their information, and of course the hour an half of service work! More
Best car buying experience ever! Worked with Michael Boulay at Twin State Ford and he was not only able to find the PERFECT new truck for me, but was also able to make it affordable! Worked with Michael Boulay at Twin State Ford and he was not only able to find the PERFECT new truck for me, but was also able to make it affordable! Huge shout out to the Managers working the numbers as well! Thank you Pete, Aaron, Jeff and Armando for all of your hard work! Twin State Ford also has the best service department, parts department and reconditioning department in all the land! For your next vehicle purchase, go down to Twin State Ford and ask for Michael, he will NOT disappoint! More
Great people Everyone was helpful, friendly and worked to make sure I was taken care of properly. Had a recall notice that was fixed and then a new key programmed Everyone was helpful, friendly and worked to make sure I was taken care of properly. Had a recall notice that was fixed and then a new key programmed. Good work and I'm pleased. More