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Twin City Toyota
Herculaneum, MO
424 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 424 reviews
January 29, 2022
After a tumultuous time trying to find a vehicle that I wanted, I noticed that the vehicle I was looking for had arrived the day before at Twin City Toyota. The receptionist connected me to Jim Kelly and wanted, I noticed that the vehicle I was looking for had arrived the day before at Twin City Toyota. The receptionist connected me to Jim Kelly and he set the process in motion, from my first test drive he was with me repairing all of the minor issues to the final delivery of the vehicle. There was never a time that I felt I was alone in this journey. There was even a time when Jim,Steve, Jeff, David and Kris from Service were all involved in making this happen. Thanks Jim for all of your help through this journey. I will always look for Twin City Toyota when myself or my family and friends are in need of a vehicle. More
by Marshall_haskins
Employees Worked With
Kris in service, Diane service, Jeff in finance., Steve Tindall, Dave Steinbach, Shelley Gibson, Mary Poppel
January 14, 2022
Worked with Aaron and Francis. They were outstanding in getting us into a new 4 Runner. Francis was a blessing for the dealership. He made sure all i’s were dotted and t’s were crossed. He was determined t getting us into a new 4 Runner. Francis was a blessing for the dealership. He made sure all i’s were dotted and t’s were crossed. He was determined to find the right vehicle to keep the wife happy. Aaron worked the numbers for us and completed the deal. He even caught an error that would have changed the outcome. Twin City Toyota is every thing the reviews say about this dealer. A truly wonderful experience. More
by doulos10
Employees Worked With
Francis and Aaron
December 07, 2021
About 5 years ago we did business with Twin City and Jim Kelly was the sales rep. That experience created trust in Jim and the dealership. Therefore, when we decided to make some changes with our cars we Kelly was the sales rep. That experience created trust in Jim and the dealership. Therefore, when we decided to make some changes with our cars we chose to go back to them. We checked elsewhere because limited supplies and location but then returned back to Twin City. We were greeted by a friendly team who work closely together to not only be fair with us but also with each other. Highly recommend Jim and the whole dealership. Jim is very patient, kind and willing to spend as much time as needed for us to feel comfortable with understanding how to get the most out of all the things our vehicle has to offer. Thank you Jim and everyone. More
by ggrab1978
Employees Worked With
Jim Kelly, sales and Jeff in finance
December 01, 2021
Bought a tundra from Samantha, everything was perfect. Additional items were added to truck before delivery. Samantha was great to work with, and kept me informed. Additional items were added to truck before delivery. Samantha was great to work with, and kept me informed. More
by lkissel
Employees Worked With
Samantha Raumschuh
November 01, 2021
We purchased a Venza from Bobby Pirtle, I our opinion is Bobby is one of the best sales person we have dealt with. He is honest, sincere, and very helpful. Bobby spent over an hour with us going over our ne Bobby is one of the best sales person we have dealt with. He is honest, sincere, and very helpful. Bobby spent over an hour with us going over our new car. This says a lot about Twin City Toyota, I’m happy with everything about them, there service department is also awesome. More
by rjanisch
Employees Worked With
Service Department, Bobby Pirtle
October 29, 2021
Lindsey and others who work at this dealership are so friendly and helpful. Did not find that at other Toyota Dealerships. Would refer all family and friends to this one. They will work with you to fill friendly and helpful. Did not find that at other Toyota Dealerships. Would refer all family and friends to this one. They will work with you to fill all your needs. More
by Kit kat
Employees Worked With
Lindsey. , Mary Poppel
October 18, 2021
Excellent dealership and great staff. My family traveled 5 hours to do a deal with this team, and I would not hesitate to do it again. They are extremely professional, candid and Francis Alcazaren would be 5 hours to do a deal with this team, and I would not hesitate to do it again. They are extremely professional, candid and Francis Alcazaren would be an asset to any organization with the way he represents himself and his team. More
by ty.foreman13
Employees Worked With
Francis Alcazaren, Jessica Wagstaff
