Twin City Toyota

EXCELLENT CUSTOMER SERVICE. We recently purchased a short in supply 2024 Toyota Crown. We first visited Twin City last fall to inquire about the new Crown which replaced the Ava We recently purchased a short in supply 2024 Toyota Crown. We first visited Twin City last fall to inquire about the new Crown which replaced the Avalon starting in 2023. Ms. Scheffler, Sales Consultant, took time to review the features of the Crown with us even though Twin City had none to sell at the time. She took our information and called us when the Crown’s finally arrived. She went out of her way to keep in touch with us over several months until we finally decided to purchase a Crown in February of 2024. The contact was very low key, no pressure. When we finally decided to buy, she thoroughly reviewed the cars features both before the sale and after the sale was finalized. Mr. Echols, Business Manager, was able to get us financing that was better than our Banks. There was no high pressure selling, simply good customer service. More

Great dealership! I’ve bought a few vehicles from here in the last ten years. My last two, I’ve dealt with Christina as my salesperson and she’s been fantastic. She ma I’ve bought a few vehicles from here in the last ten years. My last two, I’ve dealt with Christina as my salesperson and she’s been fantastic. She makes the process fun and laid back. I’m sure I’ll be buying another vehicle from her in the future. More

Had a wonderful experience at Twin City dealing with Mike, Christina, and Corey. They were all extremely pleasant to talk to, deal with, and helped get my wife and I in a car that was perfect for us. No Mike, Christina, and Corey. They were all extremely pleasant to talk to, deal with, and helped get my wife and I in a car that was perfect for us. Not only do I trust the name Toyota, I also trust Twin City Toyota. More

Had a great experience with twin city Toyota. Don H answered all our questions and was very knowledgeable and had all paperwork ready to go for our Tacoma purchase. Smooth transaction and profess Don H answered all our questions and was very knowledgeable and had all paperwork ready to go for our Tacoma purchase. Smooth transaction and professional. More

We have purchased 3 vehicles from this dealership & have been very satisfied. We recently had to purchase a new vehicle for our 17 yr old daughter, cause the 2013 Camry she was driving got totaled. Samantha been very satisfied. We recently had to purchase a new vehicle for our 17 yr old daughter, cause the 2013 Camry she was driving got totaled. Samantha R was our sales women & she was wonderful! She stayed after hours with us to make sure my daughter was comfortable with all the technology in the car. She recommended some safety tips & set it up on the vehicle. I highly recommend Samantha R More

Christina Kennon was wonderful to work with. She made the process of purchasing a vehicle very easy and seamless. She will always be our first choice when it comes to buying a vehicle. She made the process of purchasing a vehicle very easy and seamless. She will always be our first choice when it comes to buying a vehicle. More

Bought a used 2014 Chevy Malibu in October 2022. I let them talk me into buying a couple of days early since it was the end of the month. I let them talk me into a bigger down payment. The car se I let them talk me into buying a couple of days early since it was the end of the month. I let them talk me into a bigger down payment. The car seemed fine. Within a few days the auxiliary battery had to be replaced. Then a check light came on and had a sensor replaced…twice! The light stayed on. Have had the car in to 3 mechanics that cannot find the reason. I called Twin City Toyota service and was immediately told to take it to a Chevy dealer. I left messages for the salesman but never heard back. The car has been driven less than 2000 miles since I bought it. I wonder if they knew it was a problem vehicle and that’s why there was no support after the purchase. I’m stuck with a carpament for 3 more years and an unreliable car. I urge you to take any used car to your mechanic before purchasing from this dealership. I had previously bought 2 NEW vehicles with no problem. More

Great communication and easy to work with salespeople. Excellent customer service and financial department works with you at every step. Excellent customer service and financial department works with you at every step. More

Great dealership. Everyone was couertious and helpful. My salesperson Christina Kennon was a joy to work with. Christina was very informative, helpful and was non aggr Everyone was couertious and helpful. My salesperson Christina Kennon was a joy to work with. Christina was very informative, helpful and was non aggressive(pushy). She answered all my questions and help me get the best deal possible. That was the main reason I bought my new vehicle through her. More

Twin City Toyota is the best! Jim Kelly is friendly and efficient to work with. We appreciate your patients and working on your own time to make everything work on our purchase. Jim Kelly is friendly and efficient to work with. We appreciate your patients and working on your own time to make everything work on our purchase. More