Twin City Toyota
Herculaneum, MO
Filter Reviews by Keyword
By Type
Showing 437 reviews
Great car buying experience We choose Twin City Toyota to our new 4Runner over our local dealer for their straight forward attitude, willingness to find the exact vehicle we want We choose Twin City Toyota to our new 4Runner over our local dealer for their straight forward attitude, willingness to find the exact vehicle we wanted, and overall better customer service. Sandy and Brian worked together to complete our sale and we’re so happy with our 4Runner. Only complaint we had was how long the financing took being that we were pre-approved and had paperwork filled out prior to arrival. More
Wonderful car buying experience! We recently purchased a Toyota 4runner from Twin City Toyota. We had came across the vehicle online, and made an initial inquiry about it. Mike replie We recently purchased a Toyota 4runner from Twin City Toyota. We had came across the vehicle online, and made an initial inquiry about it. Mike replied in a timely fashion, and was more than thorough about it. We explained to him that we lived almost 4 hours away, and had narrowed our choices down to two. Ultimately, we chose to make the drive over buying local solely because of how he handled the first steps of the car buying process. He wasn't pushy, he was knowledgeable, and very honest. Choosing Twin City was the best decision we made (other that selecting a 4runner) Upon arriving to the dealership, Mike went over every feature the car has to offer, and he had all of the paperwork ready to go for us. We then met with the financing manager Jeff, who was equally as honest and easy to work with. The way they laid out all of the terms, and went over each step of the buying process with us was enough to win over a lifelong customer. They even went as far as to suggesting local restaurants to check out, seeing as we were from out of town. The whole car buying process went so smooth, and I would certainly recommend these guys! We will be returning to Twin City for our next vehicle purchase. More
Knowledgeable and Easy to Work With At other dealerships, I have had trouble finding staff that are knowledgeable and willing enough to truly engage in conversation. I am often annoyed At other dealerships, I have had trouble finding staff that are knowledgeable and willing enough to truly engage in conversation. I am often annoyed that most sales staff want you to just drive the vehicle and make a decision without asking questions. I have also been treated poorly and rudely when making offers on vehicles at other lots. This is NOT the experience I had at Twin City Toyota. When walking in the door, I was met by Arron Davis. We preceded to look at the vehicles I had an interest in purchasing. As I do, I started asking about transmissions, traction control, off-road abilities, automatic all-wheel drive, hybrid systems, and other vehicle options. While Arron did not know all the answers, he was far more qualified to discuss these topics (and discuss them in depth) than any sales staff I had recently spoken to. He often looked up or asked another staff member in attempt to answer my questions. A business day later (after contacting my credit union), I made an offer on a 2012 4Runner. Arron had taken the time to explain how and why they price vehicles, another welcomed and appreciated conversation. That being said, the sales team still worked with me at settling on a price. Given some other recent attempts at buying used vehicles at other dealerships, I highly recommend Twin City Toyota. Their ability to work with prices will vary from vehicle to vehicle, but I believe they will always treat their customers with respect, something you will not get from every dealership. Twin City Toyota has earned my repeat business. More
Easiest car buying experience! Aaron went above and beyond for us. He helped in every way possible to get our new Tacoma. Best customer service! Will definitely be going back to bu Aaron went above and beyond for us. He helped in every way possible to get our new Tacoma. Best customer service! Will definitely be going back to buy a new vehicle in the future. More
My new Rav4!. I My 2018 Rav4 is a dream to drive! I feel safe and secure. I have been telling everyone about the wonderful experience I had at Twin City Toyota! It My 2018 Rav4 is a dream to drive! I feel safe and secure. I have been telling everyone about the wonderful experience I had at Twin City Toyota! It was very stressful looking for a new car. I had a Camry so knew that I wanted to stick with Toyota. Sandy Turner, at Twin City, was friendly and took the stress away! She was able to find me just what I wanted!! The Toyota dealership closer to home, while friendly, tried to sell me what they had, not what I wanted. Sandy is very good at working with you to make sure you are happy and get what you are looking for. Todd Schuette, customer relations manager was also friendly an informative. I highly and pleasantly recommend Twin City Toyota!! More
Friendly Hometown Delaership This is one of the best places to buy a new or used vehicle. The dealership is low pressure and they have top notch friendly sales people. If you ar This is one of the best places to buy a new or used vehicle. The dealership is low pressure and they have top notch friendly sales people. If you are in the market for a new or ore-owned Toyota they will find it for you. I recommended asking for Aaron. He knows his stuff. I’m happy with my purchase of a Toyota Tacoma. More
Sales person Noah Scott was very helpful, with out any pressure. I liked the way he helped us to find the car that we wanted. Very nice young man. Noah Scott was very helpful, with out any pressure. I liked the way he helped us to find the car that we wanted. Very nice young man. More
Great experience purchasing a new 2018 Tacoma I worked with Sandy Turner through a mutual friend to purchase my new Tacoma. Sandy was a pleasure to work with. I would recommend working with her to I worked with Sandy Turner through a mutual friend to purchase my new Tacoma. Sandy was a pleasure to work with. I would recommend working with her to anyone. Her explanation of the features was great! And, she has been following up with me to be sure I don't have any questions. She has been prompt in responding to me and has gone the extra mile to get answers. This is a new vehicle. I have not used the service center. More
From a 2001 Camry to a NEW 2018 Camry My 2001 Camry is still running smoothly, but I wanted a NEW 2018 Camry. When I called Sandy Turner for an appointment, she recognized my name right a My 2001 Camry is still running smoothly, but I wanted a NEW 2018 Camry. When I called Sandy Turner for an appointment, she recognized my name right away! Why? Sandy had called me on my birthday for the past seventeen (17) years! When I visited Sandy at Twin City Toyota, it was like meeting an old friend. She was so glad to see me! She was friendly, professional, and very patient with a person who knew little about new car technologies. She knew EVRYTHING about the Camry! On the day of purchase, Sandy reviewed with me all instruments in my Camry. She told me if I have ANY problems or questions, I should call her and she would help me. That is what I call...full service. More
Best Dealership Experience Ever! My experience at Twin City Toyota was great. I’ve purchased many cars from other dealer’s often leaving feeling slighted. Every staff member I met w My experience at Twin City Toyota was great. I’ve purchased many cars from other dealer’s often leaving feeling slighted. Every staff member I met was extremely professional and took an open book honest approach in getting me a great deal. I feel the value I got for price paid was phenomenal. Super comfortable easy steamlined process. Absolutely will return for all my families future vehicle purchases. More