Twin City Toyota

They treat me like family Over the past 13 years I’ve bought several new Toyotas from Don. During that same time, the service department has always taken great care of me, alw Over the past 13 years I’ve bought several new Toyotas from Don. During that same time, the service department has always taken great care of me, always explaining what my vehicles needed, how much it would cost, and how long it would take. They have never let me down. Now that we’ve just bought our new Highlander and Tacoma, we will definitely continue to bring our vehicles in whenever service is needed. Thank you, Twin City Toyota, for how you have treated me and my family through the years. More

Friendly and Professional Customer Service We were looking to purchase a new Rav4 after our previous one was totaled in an accident. I searched their website and emailed them. Mike Seipp repl We were looking to purchase a new Rav4 after our previous one was totaled in an accident. I searched their website and emailed them. Mike Seipp replied promptly and initiated our continued search. He found the perfect Rav4 for us. We even upgraded an SE model with their aggressive pricing. The staff, including the sales manager and business manager, were very helpful. Mike never pressured us to purchase and was quite knowledgeable when showing us the features. He assured us if we ever need anything else, just to give him a call. We are satisfied customers of Twin City Toyota and will recommend this dealership to anyone interested in purchasing a Toyota. It was worth the 2 hour drive for us! More

Great Customer Service We recently purchased a new Prius from Aaron at Twin City Toyota. We ordered the car on a Friday and planned to pick it up sometime the next week. T We recently purchased a new Prius from Aaron at Twin City Toyota. We ordered the car on a Friday and planned to pick it up sometime the next week. The next day we got word the our son, daughter in law and 3 week old granddaughter needed help evacuating due to hurricane Florence. We called Aaron and asked if there was anyway we could have the car first thing Monday morning, this was at 3 PM on Saturday. Aaron and the team at Twin City jumped through hoops and turned over ever rock they had to make sure we had our car Monday morning so we would be able to help our children. We are lucky to be able to say the hurricane went north of them. Thank you to Aaron and Everyone at Twin City Toyota who took a stressful time for us and took one of our worries away. More

Twin City Toyota worth the drive!! We have been with this Dealership for over 15 years and have been extremely happy with the buying experience!! Larry is knowledgeable and extremely p We have been with this Dealership for over 15 years and have been extremely happy with the buying experience!! Larry is knowledgeable and extremely patient with all of our financing questions! Tammy always gives us amazing service and goes the extra mile to make the buying experience as smooth as possible. Living in St. Louis county we have many Toyota dealership options available to us but prefer to drive out to Herculaneum to get the service that both Tammy and Larry provide for us at Twin City Toyota. You won't be disappointed!! More

Toyota Tammy Does it Again Working with Tammy Neiter was a Great Experience! The whole experience with the dealership was a very nice! This was our 2nd truck we've bought from h Working with Tammy Neiter was a Great Experience! The whole experience with the dealership was a very nice! This was our 2nd truck we've bought from her and we are looking at a car now also. We really are totally pleased with the quality of the Toyota brand. Thank you Toyota Tammy!! More

Great Service, Easiest Car Buying Experience!!! I was referred to Bonnie Hodges through a coworker of mine. I met with Bonnie and overall her service was great. She took care of my family and I an I was referred to Bonnie Hodges through a coworker of mine. I met with Bonnie and overall her service was great. She took care of my family and I and was very knowledgeable about the Prius I wanted to purchase. All the employees were very friendly. The sales manager Jeff was great as well. There was no pressure and no haggling. My family and I got everything we asked for and then some. We had an overall great experience and would definitely recommend Twin City Toyota to anyone!!! More

Working with Sandy Turner is always a pleasant experience. I love that I never feel pressured to buy a car , I always feel like my best interest is put first . I would not buy a car from another dealership. Sa I love that I never feel pressured to buy a car , I always feel like my best interest is put first . I would not buy a car from another dealership. Sandy Turner you made buying a new car pleasurable experience once again ! More

Great car buying experience We choose Twin City Toyota to our new 4Runner over our local dealer for their straight forward attitude, willingness to find the exact vehicle we want We choose Twin City Toyota to our new 4Runner over our local dealer for their straight forward attitude, willingness to find the exact vehicle we wanted, and overall better customer service. Sandy and Brian worked together to complete our sale and we’re so happy with our 4Runner. Only complaint we had was how long the financing took being that we were pre-approved and had paperwork filled out prior to arrival. More

Wonderful car buying experience! We recently purchased a Toyota 4runner from Twin City Toyota. We had came across the vehicle online, and made an initial inquiry about it. Mike replie We recently purchased a Toyota 4runner from Twin City Toyota. We had came across the vehicle online, and made an initial inquiry about it. Mike replied in a timely fashion, and was more than thorough about it. We explained to him that we lived almost 4 hours away, and had narrowed our choices down to two. Ultimately, we chose to make the drive over buying local solely because of how he handled the first steps of the car buying process. He wasn't pushy, he was knowledgeable, and very honest. Choosing Twin City was the best decision we made (other that selecting a 4runner) Upon arriving to the dealership, Mike went over every feature the car has to offer, and he had all of the paperwork ready to go for us. We then met with the financing manager Jeff, who was equally as honest and easy to work with. The way they laid out all of the terms, and went over each step of the buying process with us was enough to win over a lifelong customer. They even went as far as to suggesting local restaurants to check out, seeing as we were from out of town. The whole car buying process went so smooth, and I would certainly recommend these guys! We will be returning to Twin City for our next vehicle purchase. More

Knowledgeable and Easy to Work With At other dealerships, I have had trouble finding staff that are knowledgeable and willing enough to truly engage in conversation. I am often annoyed At other dealerships, I have had trouble finding staff that are knowledgeable and willing enough to truly engage in conversation. I am often annoyed that most sales staff want you to just drive the vehicle and make a decision without asking questions. I have also been treated poorly and rudely when making offers on vehicles at other lots. This is NOT the experience I had at Twin City Toyota. When walking in the door, I was met by Arron Davis. We preceded to look at the vehicles I had an interest in purchasing. As I do, I started asking about transmissions, traction control, off-road abilities, automatic all-wheel drive, hybrid systems, and other vehicle options. While Arron did not know all the answers, he was far more qualified to discuss these topics (and discuss them in depth) than any sales staff I had recently spoken to. He often looked up or asked another staff member in attempt to answer my questions. A business day later (after contacting my credit union), I made an offer on a 2012 4Runner. Arron had taken the time to explain how and why they price vehicles, another welcomed and appreciated conversation. That being said, the sales team still worked with me at settling on a price. Given some other recent attempts at buying used vehicles at other dealerships, I highly recommend Twin City Toyota. Their ability to work with prices will vary from vehicle to vehicle, but I believe they will always treat their customers with respect, something you will not get from every dealership. Twin City Toyota has earned my repeat business. More