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Twin City Chrysler Dodge Jeep RAM Fiat
Lafayette, IN
205 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 205 reviews
May 11, 2024
Service was good but they need to listen to what the customer has to tell them. customer has to tell them. More
by jafritz1966
Verified CustomerEmployees Worked With
Helpful May 10, 2024
Tristen was a great help during our purchase. Everything was very transparent and easy for us to understand as first time car buyers. Everything was very transparent and easy for us to understand as first time car buyers. More
by clairehaffley1
May 10, 2024
The dealership has taken the time to make sure my vehicle is running well. They took extra steps to consult with technical support to be sure the right approach was taken. is running well. They took extra steps to consult with technical support to be sure the right approach was taken. More
by rkojder
Employees Worked With
May 09, 2024
Tyrus is a very personable individual who worked diligently with me to get me the best vehi le and price. diligently with me to get me the best vehi le and price. More
by twoputt4rick
May 09, 2024
It's very expensive. I was waiting for 3 hours with two small children and few updates on status. It is nice that they have a playroom I was waiting for 3 hours with two small children and few updates on status. It is nice that they have a playroom More
by I don't want a screen name
Employees Worked With
May 09, 2024
Experience was ok, just not great getting a call back. Didn’t get the call back till the next day and I originally called at 2:30 the day before. Didn’t get the call back till the next day and I originally called at 2:30 the day before. More
by bwilliams768
Employees Worked With
May 07, 2024
I paid for rental car for 2 days when I brought my truck in for a warranty issue that I was supposed to get my vehicle back the same day. This was because repair took a little longer then expected. That is in for a warranty issue that I was supposed to get my vehicle back the same day. This was because repair took a little longer then expected. That is understandable. However, they would not release my truck back to me until they got payment from warranty company. Which is also somewhat understandable. This was pre-approved warranty work. The service center didn't submit the paperwork to the warranty company correctly and didn't call to check on it either. They also didn't call me to update me on situation. This cost me on a rental I should have never had to purchase. I only got them to check on warranty payment when I physically went back to store out of frustration. They didn't offer to pay for rental and I was left paying for their mistakes. VERY DISAPPOINTED More
by kent21
May 07, 2024
Quality service with knowledgeable staff. They are courteous and respectful, willing to take the time to answer my questions. They are courteous and respectful, willing to take the time to answer my questions. More
by jkbarrett
May 06, 2024
The service team at Twin City is always fantastic to work with. Always upfront and honest. with. Always upfront and honest. More
by jonas_13
May 06, 2024
Quality of work was great and they were very friendly and informative. Glad I chose them for the work informative. Glad I chose them for the work More
by demmert79
