Tustin Mazda

Jimmy was very helpful with my purchasing experience and helped me find my exact vehicle needs to my financial liking. helped me find my exact vehicle needs to my financial liking. More

Chance gave me and my daughter top tier excellent customer service and was able to answer all of my questions! customer service and was able to answer all of my questions! More

If I could give them 10 stars I would. I came over the weekend to just see about trading in my car I had or just purchasing a new car. We went to Tustin of Mazda and saw Jimmy. He is so gr I came over the weekend to just see about trading in my car I had or just purchasing a new car. We went to Tustin of Mazda and saw Jimmy. He is so great a wonderful helpful person. He showed how much he cared and listened to my needs and wants. I went in saying what my price range is and how much I am comfortable with spending and he did not show me anything out of my price range. After discussing what I would like in my car takes me to the first one with everything I could have asked for and more. The FIRST TRY. This was the least painful car experience ever. And I will definitely be going back to Jimmy for my next car. More

Welcoming and friendly as well as personable. Will work hard to get what u want/need at the best price possible. Will work hard to get what u want/need at the best price possible. More

I just leased a CX-90 and traded in my old CX-9. I had the pleasure of working with Chance who was very knowledgeable, transparent, patient and has excellent communication and customer service skill I had the pleasure of working with Chance who was very knowledgeable, transparent, patient and has excellent communication and customer service skills. He made the whole process easy, hassle free and I highly recommend him! More

We purchased Mazda 3 last week and really happy with the car as well as the buying experience we had with Tustin Mazda. Shoutout to Chance Asue for making this a breeze and a very easy decision for us. He k car as well as the buying experience we had with Tustin Mazda. Shoutout to Chance Asue for making this a breeze and a very easy decision for us. He knew the ins and outs of the cars we were looking at, answered all our questions, and even anticipated some I hadn’t thought of yet. He prioritized our time to even help us on his week-off day which says a lot about customer relationship. Overall, if you’re in the market for a car and want someone who’s knowledgeable, friendly, and genuinely interested in getting you the right deal, Chance is your guy. Highly recommend! More

I recently purchased a CX-5 at Tustin Mazda. Janell was awesome! She was patient and easy to chat with. I did not feel pressured at all, which was nice. I ended up coming back the next day and s Janell was awesome! She was patient and easy to chat with. I did not feel pressured at all, which was nice. I ended up coming back the next day and she helped me finalize the deal. It was an overall good experience! More

Typically, I do my services with Elle, and she is amazing!! (Hi Elle!). However, she wasn't in today, and I was assisted by Josh instead. He is fantastic!! I had the pleasure of witnessing him effort amazing!! (Hi Elle!). However, she wasn't in today, and I was assisted by Josh instead. He is fantastic!! I had the pleasure of witnessing him effortlessly multi-task and go above and beyond for the customer he was assisting before I walked up to his counter and managed to do so without letting me feel disregarded or ignored. He seamlessly went from helping the customer to talking to her insurance agent then to the insurance inspector and then to me without missing a beat. His calm demeanor and professionalism are truly par none. I came in for a service but he also assisted me with an issue with one of my tires. As it turned out, there was a nail in it and he wasn't going to let me leave until it was addressed, which I very much appreciated. Again, he (just like everyone I've had the pleasure of working with at the Tustin Mazda service department) is stellar! I also need to give Charlie a shout out! He kept me (and Josh) quite entertained. I was honestly having a bad morning until Josh and Charlie cheered me up with their kindness. So much so that I (almost) didn't mind the (close to) $300 bill! 10 out of 10 experience! More

I had an amazing experience at Tustin Mazda buying a Mazda 3 today. My dealer Jim Feinstein did an amazing job, and really went above and beyond to ensure I was comfortable in my new car and in every st Mazda 3 today. My dealer Jim Feinstein did an amazing job, and really went above and beyond to ensure I was comfortable in my new car and in every step of the way. He was very patient with me and kind. I love my new-used car and I am so glad to have had such a pleasant and smooth experience. He event put a bow on for me! Thanks Jim and Tustin Mazda!!! More