Tustin Mazda

I recently purchased a CX-5 at Tustin Mazda. Janell was awesome! She was patient and easy to chat with. I did not feel pressured at all, which was nice. I ended up coming back the next day and s Janell was awesome! She was patient and easy to chat with. I did not feel pressured at all, which was nice. I ended up coming back the next day and she helped me finalize the deal. It was an overall good experience! More

Typically, I do my services with Elle, and she is amazing!! (Hi Elle!). However, she wasn't in today, and I was assisted by Josh instead. He is fantastic!! I had the pleasure of witnessing him effort amazing!! (Hi Elle!). However, she wasn't in today, and I was assisted by Josh instead. He is fantastic!! I had the pleasure of witnessing him effortlessly multi-task and go above and beyond for the customer he was assisting before I walked up to his counter and managed to do so without letting me feel disregarded or ignored. He seamlessly went from helping the customer to talking to her insurance agent then to the insurance inspector and then to me without missing a beat. His calm demeanor and professionalism are truly par none. I came in for a service but he also assisted me with an issue with one of my tires. As it turned out, there was a nail in it and he wasn't going to let me leave until it was addressed, which I very much appreciated. Again, he (just like everyone I've had the pleasure of working with at the Tustin Mazda service department) is stellar! I also need to give Charlie a shout out! He kept me (and Josh) quite entertained. I was honestly having a bad morning until Josh and Charlie cheered me up with their kindness. So much so that I (almost) didn't mind the (close to) $300 bill! 10 out of 10 experience! More

I had an amazing experience at Tustin Mazda buying a Mazda 3 today. My dealer Jim Feinstein did an amazing job, and really went above and beyond to ensure I was comfortable in my new car and in every st Mazda 3 today. My dealer Jim Feinstein did an amazing job, and really went above and beyond to ensure I was comfortable in my new car and in every step of the way. He was very patient with me and kind. I love my new-used car and I am so glad to have had such a pleasant and smooth experience. He event put a bow on for me! Thanks Jim and Tustin Mazda!!! More

I was super impressed how Jim Feinstein explained all the details of our vehicle and listened not just to me but my wife on what we wanted. He made sure he kept us within our budget.Without sacrificing to ma details of our vehicle and listened not just to me but my wife on what we wanted. He made sure he kept us within our budget.Without sacrificing to many of  the bells and whistles.I never felt I was pushed our pressured it was a seamless experience. Jim treated us like family, and we felt at home.It's nice to know that there's still an honest upfront dealership like this rare gem Tustin Mazda. Thanks! More

Personable friendly and zero sales pressure. He was patient, knowledgeable and let the vehicle sell itself. He was patient, knowledgeable and let the vehicle sell itself. More

Jim is the best. A wonderful salesman. He kindly gets right to the point and is incredibly helpful. I wouldn't want to buy a car from anyone else. If you are getting A wonderful salesman. He kindly gets right to the point and is incredibly helpful. I wouldn't want to buy a car from anyone else. If you are getting a Mazda he should be the only person you go to. He's been doing it 20 years and it shows. More

Great customer service, funny, friendly, respectful know how to seal a deal.. would definitely recommend!! how to seal a deal.. would definitely recommend!! More

As a first-time car buyer, I couldn't have asked for a better experience than the one I had at Tustin Mazda. I recently purchased a 2024 Mazda CX-50, and the service was nothing short of amazing. My deale better experience than the one I had at Tustin Mazda. I recently purchased a 2024 Mazda CX-50, and the service was nothing short of amazing. My dealer, Jim Feinstein, was incredibly knowledgeable and patient, guiding me through the entire process with ease. If you're looking for a new vehicle and want outstanding service, I highly recommend visiting Tustin Mazda and asking for Jim Feinstein. Thank you, Jim, for making my first car-buying experience such a positive one! More

Chance was very knowledgeable about the car I ended up buying. He easily told me the difference between this vehicle and other cars, he was patient when I test drove a car. Chance gave me deep and at the buying. He easily told me the difference between this vehicle and other cars, he was patient when I test drove a car. Chance gave me deep and at the same time easy to understand answers on all questions about the car. I’m very thankful to Chance for all the help he provided during my visit to Tustin Mazda! More

I was a first time buyer and had normal nerves while going this process. Jim made every single step of getting my first car as smooth as possible. going this process. Jim made every single step of getting my first car as smooth as possible. More