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Tustin Mazda
Tustin, CA
4,602 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,602 Reviews of Tustin Mazda
August 26, 2020
Quick, fast honest and uses tech to make the deal the best he can. No pressure sales. I would contact him via text and he would return my questions in a timely manner. would recommend 10/10 best he can. No pressure sales. I would contact him via text and he would return my questions in a timely manner. would recommend 10/10 More
by albertperez2000
Employees Worked With
Omar Jasso
August 24, 2020
The best experience I ever had in purchasing my 2017 CX-5. Omar is an absolute gentleman within his profession and he is cream of the crop among the car sales force. Omar demonstrated and delivered cle CX-5. Omar is an absolute gentleman within his profession and he is cream of the crop among the car sales force. Omar demonstrated and delivered clear, concise, honest and stress free experience. Omar is a genuine asset to Tustin Mazda. Well done! More
by Joseph P.
Employees Worked With
Omar Jasso
August 24, 2020
Imagine a really great car buying experience, very professional and friendly sales person, who can provide the best discounts possible and perfectly organize the whole process for you, then multiply i professional and friendly sales person, who can provide the best discounts possible and perfectly organize the whole process for you, then multiply it by 10 and as a result you will get Omar Jasso. Thank you Omar! :) Dominik L. More
by DomLe
Employees Worked With
Joshua Wheelan, Omar Jasso
August 23, 2020
Larry and Lori have been great! They explained us everything and addressed all the issues that we brought up with professionalism and in a timely manner. Also, dealership was very clean and everyone everything and addressed all the issues that we brought up with professionalism and in a timely manner. Also, dealership was very clean and everyone was wearing masks. More
by Irene
Employees Worked With
Larry Henderson
August 23, 2020
Javier was a great help and made the experience a very pleasant one! Couldn’t be happier; love the car thanks Javier for the great experience! pleasant one! Couldn’t be happier; love the car thanks Javier for the great experience! More
by Tyrolandrobb
Employees Worked With
Javier Carvente
August 21, 2020
Fantastic service. Polite, responsive, respectful, and knowledgeable without being pushy or overbearing. Probably the single best car sales person I have ever dealt with. Made the process easy. knowledgeable without being pushy or overbearing. Probably the single best car sales person I have ever dealt with. Made the process easy. More
by Flyguyuci
Employees Worked With
Jim Feinstein, Omar Jasso
August 21, 2020
A refreshing car buying experience!Janell made our A refreshing car buying experience! Janell made our new(er) car buying experience simple, enjoyable, & as quick as possible. Even though we hit some A refreshing car buying experience! Janell made our new(er) car buying experience simple, enjoyable, & as quick as possible. Even though we hit some traffic and arrived 1.5 hours before closing everyone at the dealership worked like a true team to complete the purchase. If I purchase another Mazda I will most likely go back to Janell & the team. Thanks for your patience & professionalism. Will & Aracely P. More
by wilp2001
Employees Worked With
Janell Keogh
August 18, 2020
Went in for an oil change today and was helped by Josh in the service dept. Excellent customer service, very professional, and helpful!Josh was great and answered all my questions regarding my vehicle. Thank the service dept. Excellent customer service, very professional, and helpful!Josh was great and answered all my questions regarding my vehicle. Thanks! More
by maribel.sillas
Employees Worked With
Joshua Vasquez
August 17, 2020
let's being with Janell and end with Janell: from the initial phone call, application, visit and purchasing the vehicle, Janell made me feel like a Million Dollar Person... I thought I was at the Ritz Ca initial phone call, application, visit and purchasing the vehicle, Janell made me feel like a Million Dollar Person... I thought I was at the Ritz Carlton - Greeted by Victor, and Red Carpet by Debbie at the Front Desk. I had reached out to another Mazda Dealership within 10 miles from this location, and just by speaking with her over the phone or should I say, "she never listen to the type of vehicle (CX-5) that I wanted; not knowing that I am in the Hospitality Business. Never received a warm and friendly welcome or a professional conversation, so I just release the call. Let's go back to Janell (OC Mazada): I need to make her my new BFF with Amazing Customer Service (Hospitality) and over Knowledgeable about her vehicles (WOW), she got me approved, then I drove away with my New Mazda CX-5. Thank you also Mr. Patterson More
by rhospitality
Employees Worked With
Debbie at the Front Desk, Victor Centeno, Janell Keogh
August 16, 2020
Josh was very friendly and made my experience so easy! Also the video of the service inspection was very cool to see. All around happy with my visit! Also the video of the service inspection was very cool to see. All around happy with my visit! More
by nicolelucas429
Employees Worked With
Joshua Vasquez
