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Tustin Lexus
Tustin, CA
1,448 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 1,448 reviews
October 01, 2022
I had an excellent experience with this dealership. Alex the appointment specialist was very friendly and helpful. Evan the service specialist was very professional and prompt . Alex the appointment specialist was very friendly and helpful. Evan the service specialist was very professional and prompt . More
by harper
Employees Worked With
Alex call center,Evan service specialist
September 29, 2022
The staff is super attentive and incredibly knowledgeable. They were extremely efficient, confident, hi-tech and courteous!! knowledgeable. They were extremely efficient, confident, hi-tech and courteous!! More
by Tony B-Anaheim Hills
Employees Worked With
Richard Yi and Greg (did the DMV and paperwork), Dave Strader
September 28, 2022
Derek is always a pleasure to work with. He provides daily updates and the service appointment is always finished on time as communicated. He provides daily updates and the service appointment is always finished on time as communicated. More
by TD
Employees Worked With
Derek Kincebach
September 24, 2022
After reaching out to every Lexus dealer in California and receiving subpar assistance, I luckily connected with Jonathan at Tustin Lexus. He actually took the time to READ my initial message and was resp and receiving subpar assistance, I luckily connected with Jonathan at Tustin Lexus. He actually took the time to READ my initial message and was responsive, catered to my preferred method of communication, was transparent about things from the get go and was respectful of my time. This is my 10th new car I purchase, and I must say, this was the most painless transaction ever. Even Paymon, the Finance manager was a pleasure to work with - that never happens at a dealer! Great customer experience, without a doubt. More
by Ibethdelatorre
Employees Worked With
Jonathan, Paymon
September 22, 2022
the service was very good! they completed the service when they said they would and then gave us a call to pick up. very friendly and courteous. tks, they completed the service when they said they would and then gave us a call to pick up. very friendly and courteous. tks, More
by keith kam
Employees Worked With
Iman Azimi, Rick Massucci, Derek Kincebach
September 21, 2022
Evan helped me & was extremely helpful, personable, & professional. He offered shuttle service & gave me an estimated time of completion. He communicated over text which I found very helpful. professional. He offered shuttle service & gave me an estimated time of completion. He communicated over text which I found very helpful. More
by baron_jocelyn
Employees Worked With
Evan
