Tustin Lexus

Perfect service and service advisor was so helpful and very accommodating. Tustin lexus is the best very accommodating. Tustin lexus is the best More

Very excellent communication and fast service And providing customer satisfaction in timely manner Always good communication providing customer satisfaction in timely manner Always good communication More

Reluctantly took car to dealer as have had bad experience with other dealers. Surprisingly, everything went smoothly. Very pleased with how we were treated and ease of getting the problem defined & fixed. R with other dealers. Surprisingly, everything went smoothly. Very pleased with how we were treated and ease of getting the problem defined & fixed. Rick was very pleasant and easy to work with. More

My salesperson Andy Tran answered all my questions and was very knowledgeable about the difference between models. He also was able to complete the sale in 2 hours! was very knowledgeable about the difference between models. He also was able to complete the sale in 2 hours! More

all newly remodeled. ... Great waiting area. Fast / efficient service. Had my 40,000 mi service performed. ... Great waiting area. Fast / efficient service. Had my 40,000 mi service performed. More

Very kind and nice service. Clean, neat environment with new renovations. Fast and organized service. Clean, neat environment with new renovations. Fast and organized service. More

Beautifully clean and modern. Fast and efficient off not just a bit too business and lacking personal care. They do what is necessary quickly and yet you felt unseen as a person. Fast and efficient off not just a bit too business and lacking personal care. They do what is necessary quickly and yet you felt unseen as a person. Can a company establish an environment of care that is felt by its customers? That would be a winner financially and of benefit to the world at the same time. More

Service Operations are efficient from beginning to end. Service representative is knowledgeable and prepares customers of what to expect during service and when to expect your vehicle will be ready. Service representative is knowledgeable and prepares customers of what to expect during service and when to expect your vehicle will be ready. More

Great service writer and mechanics Car is always returned clean an on time every time returned clean an on time every time More

I had a wonderful experience purchasing a new NX from Jonathan and meeting the financial manager Paymon! The process was smooth and stress-free! I wasn't able to visit the dealership prior to the day tha Jonathan and meeting the financial manager Paymon! The process was smooth and stress-free! I wasn't able to visit the dealership prior to the day that I purchase the car but Jonathan was kind enough to show me the car via a video call. I visited many Lexus dealerships before I brought my car, Jonathan was by far the most helpful and honest salesman I talked to. He was very thorough, attentive, and knowledgeable. Financial manager, Paymon was an extremely pleasant person to work with. He was very helpful and knowledgeable in answering all of my questions. He was genuine and passionate about his work. Specifically, he tailored to my needs and helped me to explore various options for service plans.  The process of buying a car at Tustin Lexus was great! I definitely will be repurchasing a car from Jonathan and Paymon down the road!  More