Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Tustin Lexus
Tustin, CA
1,437 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,437 reviews
February 09, 2023
Always excellent service by Derek Kincebach. I make it a point to ask for Derek because he is not only friendly and professional, he also pays attention to detail, which is important to me. I hi I make it a point to ask for Derek because he is not only friendly and professional, he also pays attention to detail, which is important to me. I highly recommend this dealership for any of your needs. More
by JHARPER
Employees Worked With
Derek Kincebach
February 08, 2023
Service department is always friendly, efficient, and helpful. They answer all my questions and provide clear descriptions of what services will be completed. Service is completed within a 2-3 hour time helpful. They answer all my questions and provide clear descriptions of what services will be completed. Service is completed within a 2-3 hour time frame. More
by nknz.hranuelli
Employees Worked With
Derek Kincebach
February 07, 2023
excellent service by evan nguyen. well organized, efficient, clear with communication and expectations on when service would be done. highly recommend well organized, efficient, clear with communication and expectations on when service would be done. highly recommend More
by chsieh27
Employees Worked With
Evan Nguyen
February 03, 2023
Generally very good-to-excellent customer service in the service department. Do speak up to get desired service level if necessary. A very well organized operation, and high level of customer courtesy. service department. Do speak up to get desired service level if necessary. A very well organized operation, and high level of customer courtesy. More
by crumbphobe
Employees Worked With
Derek Kincebach
February 02, 2023
A very well organized operation. Very polite, aware personnel. Best car buying experience I’ve had, and I’m well into my 70’s. Very polite, aware personnel. Best car buying experience I’ve had, and I’m well into my 70’s. More
by giardina
Employees Worked With
Jonathan Yiao
