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Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
1,437 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,437 reviews

February 24, 2023

Always straight forward, timely and communication from the service advisors is good. I feel like I was dealt with honestly. More

by Bryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
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Feb 27, 2023 -

Tustin Lexus responded

Thank you, Bryan! We're glad our team delivered an enjoyable visit and we look forward to providing you with the 5-star visit you deserve next time! Take care. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

February 24, 2023

Excellent customer service and nice person to help at time check in, provide all I need More

by duckham26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Simmon
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Feb 27, 2023 -

Tustin Lexus responded

We're so happy to hear you enjoyed your experience! Visit us again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

Feb 27, 2023 -

duckham26 responded

Very good service at time I come, James Simmons help me with professional and friendly customer service

Feb 27, 2023 -

duckham26 responded

Quick and easy

Feb 27, 2023 -

duckham26 responded

Easy

February 24, 2023

Great customer service. Great communication with clients. Staff are respectful, accommodating. Easy to make schedule. More

by Cecile Ting
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
Report | Print
Feb 27, 2023 -

Tustin Lexus responded

We strive for feedback like yours, Cecile, and we look forward to continuing to deliver quality service. Until next time! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

February 22, 2023

Service was quick, accurate, and performed to expectation. Service rep was courteous and responsive. Service was completed in less time than estimated. More

by kfarr
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nicholas A Nehrir
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Feb 23, 2023 -

Tustin Lexus responded

Thank you for your stars! We're so happy to hear your service visit went smoothly! Until next time! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

February 22, 2023

Once again. Exceptional customer service from Nick Nehrir. Never disappoints. I know my vehicle is in great hands when Nick is my service advisor. Great communic More

by bret_banderas2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Nehrir
Report | Print
Feb 22, 2023 -

Tustin Lexus responded

Thank you for always choosing Tustin Lexus, Bret! We're so proud of Nick for taking care of you. Until next time! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

February 22, 2023

Customer service is always great. Always kept me informed as car was being. Comfortable waiting area. More

by Conni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Simmons - service dept 5 stars
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Feb 23, 2023 -

Tustin Lexus responded

Thank you for choosing us, Conni! We hope your vehicle is running smoothly & we look forward to delivering another quality experience soon! Take care. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

February 22, 2023

Rick always makes a visit professional and efficient, no matter how small the issue. He and team makes this a great dealership More

by kirklandbob6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
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Feb 23, 2023 -

Tustin Lexus responded

It's our pleasure to always provide you with the quality service you deserve! Thank you for being a valued member of the family! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

February 21, 2023

Mr. James is professional and has a positive attitude. He provides me with good services! No waiting times. More

by menglei900312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Simmons
Report | Print
Feb 22, 2023 -

Tustin Lexus responded

Thank you for your stars! It's wonderful to hear James delivered a 5-star visit. We look forward to working with you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

February 15, 2023

I trust this dealer, which is why I've been coming here for a long time. Iman is always wonderful to work with. He is honest and assures me my vehicle will be taken care of as it should be. More

by Pattymag12
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
Report | Print
Feb 15, 2023 -

Tustin Lexus responded

Thank you for being a valued member of the family, Patty! It's wonderful to hear Iman & our team have taken excellent care of you all this time and we look forward to continuing to deliver 5-star service! Take care. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

February 12, 2023

recommend come to tustin lexus to buy new vehicle. ask for Keith Imoto saleman for help More

by vincentco714
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
keith imoto
Report | Print
Feb 13, 2023 -

Tustin Lexus responded

Thank you for your stars and recommendation, Vincent. We're so glad to hear Keith delivered an excellent shopping experience. Welcome to the family! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

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