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Tustin Lexus

Tustin, CA

4.8
1,210 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,210 reviews

October 13, 2024

Excellent quality and very quick friendly service. i am very satisfied customer.Definitely recommend their service . More

by Tpapas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Tustin Lexus responded

Hi, your satisfaction is our top priority. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 12, 2024

I extremely recommend this dealership to everyone you would always get the best deal that there is More

by Giahi.hossein
Recommend Dealer
Yes
Employees Worked With
Tatania
Oct 13, 2024 -

Tustin Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

October 12, 2024

Very accommodating and communicative. Worked hard to take care of what I needed throughout the process. More

by Laura
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven.
Oct 13, 2024 -

Tustin Lexus responded

Hello Laura, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 12, 2024

Paul is a great service pro who got me in and out quickly. Excellent prices. My car rides perfectly and looks brand new. Thanks for the car wash! More

by rleft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sungha Paul Kim
Oct 13, 2024 -

Tustin Lexus responded

Hello, we're happy you found our staff to be supportive during your experience here at Tustin Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 12, 2024

Great customer and provide clear services to be added. Showing video clips of the service is great. More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Tustin Lexus responded

Hi Cindy, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 11, 2024

This is good service dealer. The staff is polite and quick. I like it very much More

by Thong mai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Placio
Oct 13, 2024 -

Tustin Lexus responded

Hi Thong, thank you so much for your positive comments about Tustin Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 10, 2024

Jorge was very friendly and kept me updated on the status of my repair. Very nice loaner car. Professional and attentive staff. More

by CW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Buenrostro
Oct 13, 2024 -

Tustin Lexus responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 10, 2024

Eddie Nawabi was amazing in helping us and in finding exactly what we needed. Would highly recommend to anyone! More

by Castilloalix99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Nawabi
Oct 13, 2024 -

Tustin Lexus responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

October 10, 2024

Very friendly staff and Abel Ou was the best. The dealership was very clean too. Would recommend. More

by anhtin70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abel Ou
Oct 13, 2024 -

Tustin Lexus responded

Hi, thanks for your praise and kind comments about Abel. Thanks again for the recommendation, and have an amazing day!

October 10, 2024

Once again, Fantastic customer service from Nick, my service advisor. Nick never seems to let me down. Great communication skills (phone/text). Has good attention to detail on recommendations. More

by bret_banderas2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick N.
Oct 13, 2024 -

Tustin Lexus responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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