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Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
1,435 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,435 reviews

June 14, 2023

Always great service I choose Tustin over a closer dealership because of my past experience More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Kim
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Jun 15, 2023 -

Tustin Lexus responded

Thank you for choosing us, Maria! We're so pleased to see you're always taken care of here. Until next time! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

June 14, 2023

Great service as usual. Working with them as been easy. Request James Simmons if you can! More

by Sookasum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Simmons
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Jun 15, 2023 -

Tustin Lexus responded

We appreciate your stellar rating & recommendation! We're so lucky to have James on our team and thrilled to hear your visit went seamlessly. We look forward to caring for your future auto needs! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

June 09, 2023

Derek is always fantastic to work with. Great communication and timing. Goes above and beyond customer service. More

by Tee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
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Jun 13, 2023 -

Tustin Lexus responded

We love to hear your service visit went seamlessly, Tee! Thank you for being a valued member of the family! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

June 08, 2023

All aspects of my service were outstanding! Special thanks to the service manager, George; the service advisor, Derek; the service tech, Oscar! Looking forward to my next service in six m More

by henryvillanueva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
Report | Print
Jun 09, 2023 -

Tustin Lexus responded

Hi Henry, It's a team effort here and we're so happy to see that our service team provided you with the 5-star service that you deserved. Thank you so much for taking the time to share this and we'll see you here in six months! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

Jun 09, 2023 -

henryvillanueva responded

Thank you for verifying that all aspects of my service were outstanding and that all ratings were five star for the service manager, George; the service advisor, Derek; and the service tech, Oscar! Looking forward to my next service in six months! Thank you, Henry Villanueva

June 08, 2023

They were prompt in looking at my problem, “check engine” light. They found the problem and were able to fix within a day, as I needed to leave town and get home. More

by ktmorishta
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
James W Simmons
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Jun 09, 2023 -

Tustin Lexus responded

We're happy to see we were able to diagnose and resolve this issue. We hope you had a safe drive home and we appreciate you sharing your experience here. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

June 07, 2023

Could not have had more professional and courteous service. Completely covered everything to be done and the pricing - no surprises. Kept me informed and when needed a loaner car was available imme More

by JAFJOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Simmons
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Jun 07, 2023 -

Tustin Lexus responded

We work hard to provide the best service possible and we're happy to see James did just that. Thank you for choosing us here for your Lexus needs and we hope to work together again in the future. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

June 07, 2023

My experience in Tustin Lexus is amazing every time I drop my car off for service. Derek takes really good care of me Bobby the sales guy is awesome. The whole staff is amazing. Never had a problem. More

by Aash68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
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Jun 07, 2023 -

Tustin Lexus responded

It's a team effort here and we're happy to see that Derek, Bobby, and our team provide you with the world-class service you deserve. Thanks for being part of our Tustin Lexus Family and thanks for this great review. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

June 04, 2023

excellant sales person and financial person very esay to work with and professional we would highly recomend them. More

by fglidewell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Tibbett sales
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Jun 05, 2023 -

Tustin Lexus responded

It's a team effort here and we're pleased to see our team worked hard to make sure you had a quality car-buying experience. Thank you for the opportunity to earn your business and thank you for this 5-star review. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

June 03, 2023

Excellent service department. Service representative was extremely helpful, knowledgeable and polite. Highly recommend this dealership. More

by aussieplaxi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Simmons
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Jun 05, 2023 -

Tustin Lexus responded

It's a pleasure to read this and we appreciate you choosing us here for your vehicle needs. We hope your Lexus is running like new and we can't wait to see you here at your next visit. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

June 01, 2023

Evan was able to get me in the same day I called for a regular service. He was very professional and friendly. More

by shelieaston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Nguyen
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Jun 01, 2023 -

Tustin Lexus responded

Hi Sheli, We're here to help and happy to see that our team was accommodating and able to get you in for same-day service. We hope your Lexus is running like new again and we look forward to seeing you here at your next visit. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

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