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Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
1,435 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,435 reviews

June 29, 2023

Great staff. Easy scheduling. Listened to my needs and did not try to force extra servicing for vehicle. More

by Namescreen
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Evan Nguyen
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Jul 01, 2023 -

Tustin Lexus responded

Thank you for choosing us! We're lucky to have a great team & thrilled we delivered the quality service you deserve. Until next time! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

June 29, 2023

Excellent facilities, pleasant staff and very professional and efficient. Personalized and attentive service, includes loaner car instead of having to wait around. More

by J.aljure
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
James Simmons
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Jul 01, 2023 -

Tustin Lexus responded

We appreciate your stellar rating! We strive to deliver quality service and we're so proud of our team for taking care of you. Until next time! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

June 27, 2023

Efficient and helpful personnel Comfortable lounge for waiting Need more snacks while waiting for the car More

by marwa.sidani
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
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Jul 01, 2023 -

Tustin Lexus responded

We appreciate your stars & feedback, Marwa! We're so pleased to see you enjoyed your visit and look forward to delivering quality service again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

June 27, 2023

Always awesome car care. I will always recommend Tustin Lexus. Thank you George Glover and team Tustin Lexu More

by hidesertpicklepickle
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
George Glover
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Jul 01, 2023 -

Tustin Lexus responded

Thank you for being a valued member of the family! We look forward to delivering another stellar visit soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

June 27, 2023

Mr. James Simmons helped me processed lease end pre-inspection in a timely manner and with professional service. More

by Konetek
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
James Simmons
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Jul 01, 2023 -

Tustin Lexus responded

Thank you for sharing your rating, Konetek! We're happy to hear James made your experience go smoothly. Please don't hesitate to reach out if there's anything else we can assist with! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

June 24, 2023

Paul was really helpful in assessing the problem with my car. He even opted for a drive with a tech. Will definitely work with him again. More

by jvaleros1994
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Paul Kim
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Jun 27, 2023 -

Tustin Lexus responded

We're happy to see Paul and our team worked hard to diagnose and resolve the issue with your car. We hope you had a safe drive home and we appreciate you sharing your experience here. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

June 21, 2023

James was such a pleasure to work with. He was very professional and courteous, and went above and beyond in every aspect with his service! More

by Cmcho0830
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
James Simmons
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Jun 22, 2023 -

Tustin Lexus responded

We love to hear your service visit with James went seamlessly! Thank you for being a valued member of the family! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

June 17, 2023

Excellent service from Mr. Simmons. He took care of everything needed to get my car back up and running. I highly recommend Tustin Lexus! More

by Ferdinand.lim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Simmons
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Jun 20, 2023 -

Tustin Lexus responded

We understand that your time is valuable, which is why we're happy to see you received prompt and quality service. Thanks for choosing us here for your service needs and we can't wait to see you at your next visit. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

June 17, 2023

This dealership had a large selection of new Lexus cars. Our salesperson, Joe, was easy to work with and did a great job. More

by jeffers.greys
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe in Sales and Ryan in Service; Both were outstanding.
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Jun 20, 2023 -

Tustin Lexus responded

We're very pleased to read this and see that Joe provided you with an excellent visit. We appreciate your positive feedback and we hope to provide you with this same great service soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

June 15, 2023

Dereck is the best service/ maintenance specialist in your dealership. Excellent customer service he doesn’t push you on anything about your service . I would go back & refer family & friends here mainly More

by Pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
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Jun 20, 2023 -

Tustin Lexus responded

Hi Pam, We're here to help and happy to see that Dereck was accommodating and delivered great service. We hope your Lexus is running like new again and we look forward to seeing you here at your next visit. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

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