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Tustin Lexus
Tustin, CA
1,435 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 1,435 reviews
July 20, 2023
Easy/ quick to make an appointment. Great/ friendly service by Mr. Evan Nguyen, Service Advisor. He explained clearly any questions those relate with my Lexus RX350. Will be back as Great/ friendly service by Mr. Evan Nguyen, Service Advisor. He explained clearly any questions those relate with my Lexus RX350. Will be back as well as recommend this service to my friends. More
by Kim
Employees Worked With
Evan Nguyen
July 19, 2023
Efficient, knowledgeable and firefly staff. I had to pick up my second smart key for my new SUV. It went very quickly. Phone/information manager was most helpful in getting me to the right pers I had to pick up my second smart key for my new SUV. It went very quickly. Phone/information manager was most helpful in getting me to the right person. More
by Pwheless
Employees Worked With
Rick Massucci
July 18, 2023
We have been using Tustin Lexus Lexus for a number of years. Derek Kincebach is an outstanding service representative. He takes very good care of us whenever we have visited. truly an asset to the organi years. Derek Kincebach is an outstanding service representative. He takes very good care of us whenever we have visited. truly an asset to the organization. More
by rgulati
Employees Worked With
Derek Kincebach
July 15, 2023
Always kind and informative. I usually wait while the maintenance is being done. The waiting area is clean and roomy. My reps have always been good about keeping me informed of t I usually wait while the maintenance is being done. The waiting area is clean and roomy. My reps have always been good about keeping me informed of the progress. More
by Ducky
Employees Worked With
Derek Kincebach
July 15, 2023
We have always had the very best service from Tustin Lexus. On this visit James Simmons was the consultant who assisted us. He was extremely friendly and efficient. True to his estimate, our car was s Lexus. On this visit James Simmons was the consultant who assisted us. He was extremely friendly and efficient. True to his estimate, our car was serviced within the two hours quoted. We value our relationship with Tustin Lexus. More
by Dandcway
Employees Worked With
James Simmons, Iman Azimi, Rick Massucci, Derek Kincebach
July 12, 2023
Tustin Lexus service is exceptional as always! Rick Massucci provides excellent professional and personalized service. I won’t take my old RXs anywhere else! Rick Massucci provides excellent professional and personalized service. I won’t take my old RXs anywhere else! More
by Loneil2010
Employees Worked With
Rick Massucci
