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Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
1,435 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,435 reviews

August 28, 2023

Good service but for the second time (in a row) the tech failed to reset the service reminders. Kinda thought this would be part of the dealership experience? More

by joey544
Recommend Dealer
Yes
Employees Worked With
Paul Kim
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Aug 29, 2023 -

Tustin Lexus responded

Joey, This is something that should not be overlooked. We appreciate you bringing this to our attention and we will be addressing this with our service team so this doesn't happen again. Regards, Roberto Nunez Service Director robertonunez@tustinlexus.com

August 27, 2023

Very prompt and courteous service, Always will be done carefully and with the skills reqired to get the job done well and done promptly. More

by rtnse99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iman Azimi, Rick Massucci, Derek Kincebach
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Aug 29, 2023 -

Tustin Lexus responded

Thank you for sharing your awesome feedback! We're so lucky to have a wonderful team and we're thrilled you enjoyed your visit. We hope to work together again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

August 26, 2023

Great service. Brando does an excellent job. You should give him a big raise and promotion. More

by dloncosky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brando Alegre
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Aug 29, 2023 -

Tustin Lexus responded

We are so pleased to hear Brando always delivers the quality service you deserve. We're lucky to have him on our team and we're thrilled you enjoyed your visit! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

August 26, 2023

I have always been satisfied with the service that I have received at this dealership. The staff are friendly, efficient and competent. More

by lmaust
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
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Aug 29, 2023 -

Tustin Lexus responded

Thank you for choosing us, lmaust! We strive to deliver quality service and we're so proud of our team for taking care of you. Visit us again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

August 26, 2023

Evan has always been so helpful and trustworthy. He takes time to make sure that I am well taken care of. I will always get my car serviced here. More

by Karol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Nguyen
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Aug 29, 2023 -

Tustin Lexus responded

Thank you for choosing us, Karol! It's wonderful to hear Evan always goes above and beyond to deliver 5-star service. We look forward to keeping your Lexus running like new! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

August 26, 2023

I wish the car was cleaner. James was very good. Would take my car back More

by Sbiancone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Aug 28, 2023 -

Tustin Lexus responded

We're happy that overall you were satisfied with your experience and we appreciate your feedback regarding the vehicle wash. We'll make sure it is returned to you in better condition at your next visit and we thank you for choosing us here for your service needs. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

August 24, 2023

I love this dealership. I always go here when I need service done. Everyone is nice and service is top notch. More

by Bubbles
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
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Aug 29, 2023 -

Tustin Lexus responded

Thank you for choosing us! We're lucky to have a great team & thrilled we always deliver the quality service you deserve. Until next time! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

August 17, 2023

Thank you Tustin Lexus for taking care of my GS350. Great job by all involved in the service process. More

by jeremyharris25
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Lopez, Derek Kincebach
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Aug 21, 2023 -

Tustin Lexus responded

Thank you for your fantastic review, Jeremy! We're thrilled to hear that our team took great care of your GS350. We appreciate your kind words and are glad that all involved in the service process did a great job. Thank you for choosing us and for your support! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

August 16, 2023

James is very helpful and polite each time i drop my car off for work More

by Danielguntle
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
James service rep
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Aug 16, 2023 -

Tustin Lexus responded

Thank you for choosing us, Daniel! We are so lucky to have James on our team and we're proud of him for always delivering quality service. Until next time! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

August 16, 2023

Brando Alegre is the best! I am always greeted with a warm smile and the service at Tustin Lexus is amazing top notch! More

by garvinvh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brando Alegre
Report | Print
Aug 21, 2023 -

Tustin Lexus responded

Thank you for your wonderful review! We're thrilled to hear that Brando always greets you with a warm smile. We take pride in providing amazing, top-notch service here. Thank you for choosing us and for your support! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

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