Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
1,331 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
Contact Dealership
View Awards

45 Auto Center Dr

Tustin, CA

92782

Directions

By Type

Showing 1,331 reviews

February 20, 2025

Lovely,clean, courteous, timely, thoughtful, helpful, caring, caring prompt, friendly, would go there again. Definitely. More

by Mermaid 5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis and Ryan
Report | Print
Feb 21, 2025 -

Tustin Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!

February 19, 2025

I have purchased 2 automobiles from Tustin Lexus and have been a client since 1999. I have always been pleased with the service. Now my server representative, Dennis, continues to offer great service. Thank More

by Carolinecochran1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Currently I do not know the managers.
Report | Print
Feb 21, 2025 -

Tustin Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to Dennis here at Tustin Lexus! We are always more than happy to assist you if anything else comes up. Take care!

February 19, 2025

You can feel that they care about you just like they care about their business. More

by flily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Tsai, Greg Walson
Report | Print
Feb 21, 2025 -

Tustin Lexus responded

Hello Flily, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

February 19, 2025

Super helpful, and welcoming. I had a pleasant experience purchasing my new vehicle. Brett provided excellent customer service! More

by rishb27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Moore
Report | Print
Feb 21, 2025 -

Tustin Lexus responded

We're happy you found our staff to be so supportive during your experience here at Tustin Lexus. Thank you again for the great review!

February 18, 2025

He is not pushy and knowledgeable about the cars He is professional doing business with us More

by mercado4f
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Wood
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Did not work with Ray,Jaime,finance guy
Report | Print
Feb 18, 2025 -

Tustin Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

February 16, 2025

From the purchase to the service - we love this dealership! Our new favorite service rep is Steve. Great experience every time! More

by mmartindale2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2025 -

Tustin Lexus responded

Hi, we are pleased to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 16, 2025

Steve was so thoughtful and helpful! Will definitely be back. They were so efficient as well. Highly recommend! More

by Rachel R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Report | Print
Feb 18, 2025 -

Tustin Lexus responded

Hi Rachel, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 15, 2025

Some of the secondary support staff in December when the dealership was very busy was less than helpful. However, in January, the experience was every bit as pleasant as I Expected. The regular staff was k More

by jyhartmann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Howe
Report | Print
Feb 17, 2025 -

Tustin Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

February 14, 2025

A great experience dealing with sales people who were knowledgeable and helpful with my purchase More

by Norma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Savannah Ruelas, Colin Jones, Gilbert Coral, Greg Lawson
Report | Print
Feb 17, 2025 -

Tustin Lexus responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

February 14, 2025

Nice accommodations when waiting, service advisor very friendly and willing to work with my budget within reason More

by Aileen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
Report | Print
Feb 17, 2025 -

Tustin Lexus responded

Hello Aileen, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

1
...
5
6
7
...
134