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Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
1,665 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,665 reviews

July 14, 2025

Service Advisor Steve Rivera at Tustin Lexus was very helpful with my recent car repair work. More

by Zan
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
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Jul 15, 2025 -

Tustin Lexus responded

Hi Zan, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

July 14, 2025

Very friendly people working there. I liked my sales person also my finance manager was very good and explained everything to us. Overall it was a good experience. But I noticed that so More

by Kayshahp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lewis
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Jul 16, 2025 -

Tustin Lexus responded

Thank you for sharing your experience with us! We strive to provide an exceptional exceptional sales experience to all of our customers, and we apologize if you felt like you didn't receive the same treatment as others. We will address this with our team to ensure everyone receives the same high level of care. We appreciate your feedback and thank you for choosing Tustin Lexus!

July 13, 2025

Excellent service fast response and great staff. Recommend to anyone to come and service there car there More

by ssyelektronics
Recommend Dealer
Yes
Employees Worked With
Alex
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Jul 15, 2025 -

Tustin Lexus responded

Hi, thank you for sharing your positive experience! Thank you, and have a fantastic day!

July 13, 2025

Tustin Lexus’s service always meets my expectations. They give me a sense of trust and safety. More

by sanmong
Recommend Dealer
Yes
Employees Worked With
Wyatt
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Jul 15, 2025 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

July 12, 2025

Alex Vasquez assisted me and he was very professional. Our issues were resolved he worked around our schedule and the dealership's availability. Will come again! More

by Bryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Vasquez
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Jul 15, 2025 -

Tustin Lexus responded

Hello Bryan, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

July 12, 2025

Derek provided top class service and attention to my vehicle. He is the textbook definition of a professional. More

by Nelsonxliu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek K
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Jul 15, 2025 -

Tustin Lexus responded

Hello, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. We are always more than happy to assist you if anything else comes up. Take care!

July 12, 2025

Service was good and kind But took too long time 2hour 40monutes for oil change More

by yhkim92835
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2025 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 11, 2025

When I pulled up to the service area I was taken care of right away and then met with Rick to review my service needs. The service took 2+ hours to complete which was normal. I waited in the customer loun More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Massucci-
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Jul 13, 2025 -

Tustin Lexus responded

Hi Chris, thank you for your kind review; we are happy to pass your comments to Rick here at Tustin Lexus! We are always more than happy to assist you if anything else comes up. Take care!

July 11, 2025

I have had a wonderful experience each time with the service advisors, the service departmentand the dealership in general. More

by Priyat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
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Jul 14, 2025 -

Tustin Lexus responded

Hi Priyat, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.

July 10, 2025

Great clean friendly dealership. I bought my lexus here and the best part is the service department especially Dennis Palacio. He truly cares about the customer and elevates the deal More

by llcnalome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CJ sales
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Jul 13, 2025 -

Tustin Lexus responded

Hello, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. If you have any further questions, please give us a call. We're always happy to help!

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