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Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
1,436 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,436 reviews

October 31, 2023

My Service Consultant, James Simmons, always does a great job, even when her really busy. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Simmons
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Nov 01, 2023 -

Tustin Lexus responded

Hi Dave, We are ecstatic to see that James constantly provides you with a positive visit! Thanks for choosing us and we look forward to seeing you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

October 30, 2023

My experience has been very positive so far, they have been professional and timely on the service they provided. More

by joshuadad1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James in Service , Derek Kincebach
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Oct 30, 2023 -

Tustin Lexus responded

It's wonderful to see that you had an enjoyable experience here with us! We can't wait to see you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

October 28, 2023

Great and clean dealership! Very awesome customer service! Would highly recommend! Everyone is so nice and welcoming! More

by taylorjade1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brando Alegre
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Oct 30, 2023 -

Tustin Lexus responded

It's wonderful to see that you were impressed with our service! We look forward to serving you again soon and thank you for visiting Tustin Lexus! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

October 28, 2023

Wonderful place to do business with. Employees care about you and your vehicle. Easy stress-free experience. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
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Oct 30, 2023 -

Tustin Lexus responded

Bill, We are thrilled that you had a smooth visit here with us! We appreciate your business and we can't wait to see you again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

October 26, 2023

My service writer Brando was great. To care of me and was super kind and fast More

by murphyd66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brando Alegre
Report | Print
Oct 30, 2023 -

Tustin Lexus responded

it's so nice to see that Brando provided you with a positive service visit! We hope to see you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

October 26, 2023

Brando was great. I didn’t have to wait for transportation and my car was finished the time Brando said. More

by nmjackson239
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brando
Report | Print
Oct 30, 2023 -

Tustin Lexus responded

We will be sure to let Brando know about your kind words! Thanks for this quality review and we hope to see you soon. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

October 25, 2023

Rick Samucci professionally attended to my car’s service needs. He was very thorough & patiently explained what needs to be done to my car. He was friendly & very welcoming so much so that you won’t hesitat More

by gorliberia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brando Alegre - 2 star - not so friendly/accommodating , Alex Kim, Iman Azimi, Rick Massucci
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Oct 30, 2023 -

Tustin Lexus responded

It's great to see that Rick provided you with an amazing service visit! If you ever need anything, feel free to stop by and see us again! Thanks so much! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

October 20, 2023

I had the best purchase experience ever at Tustin Lexus! From our salesperson Rex to our F&I manager Paymon, the whole transaction went smoothly. I came in at a time when Rex had just stepped out to grab lu More

by vt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rex Urasaki, Paymon Marandi
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Oct 20, 2023 -

Tustin Lexus responded

Thank you for sharing your wonderful rating, vt! We are so proud of Rex & Paymon for working hard to ensure your experience went seamlessly. Congratulations on your purchase and welcome to the family! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

October 20, 2023

Service is excellent and prompt! I also like the amenities. I have been there a few times and every time they are very professional and very helpful! More

by Anna Gonzalez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Pratt
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Oct 24, 2023 -

Tustin Lexus responded

Welcome back and thank you for choosing Tustin Lexus, Anna! We are so pleased to hear our team delivered another stellar experience. Congratulations on your new ride! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

October 19, 2023

Bobby and Alex provided excellent service and made my experience a great one! Ive been to 2 other dealerships prior and they were all bad experiences, however I was recommended to coming to Tustin throug More

by Meliccha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby, Alex Kim
Report | Print
Oct 20, 2023 -

Tustin Lexus responded

We love to hear our team exceeded your expectations & delivered a 5-star shopping experience, Meliccha! Congratulations on your new Lexus! We look forward to working together again in the future. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

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