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Tustin Lexus

Tustin, CA

4.8
1,210 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,210 reviews

October 25, 2024

Chad did everything right. He was very helpful. We would come back to get another car. More

by Johnbinthecity john
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad
Oct 27, 2024 -

Tustin Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. We are always more than happy to assist you if anything else comes up. Take care!

October 25, 2024

I've been taking my car here for every service since I purchased it here almost 13 years ago. Staff are friendly and knowledgeable. More

by leprakhanh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
Oct 27, 2024 -

Tustin Lexus responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 24, 2024

We bought a new car from Tustin Lexus. They called us unexpectedly and asked if we were interested in a high demand GX550. Most importantly we got the deal we wanted and they were flexible More

by JHKL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett
Oct 25, 2024 -

Tustin Lexus responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

October 24, 2024

Great team making all efforts to provide delivery of a very sought after vehicle. Mustafa was very great throughout the process. More

by Sam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mustafa
Oct 25, 2024 -

Tustin Lexus responded

Hi Sam, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 24, 2024

Always professional, helpful, and best of all they have loaners. Great service, they are my go to Lexus for maintenance. More

by Celeste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Nehrir
Oct 25, 2024 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 24, 2024

The financing process was straightforward, and the team worked hard to find me the best rates. They were transparent about all the fees and ensured I felt comfortable with my choices. More

by Jo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lamonte
Oct 25, 2024 -

Tustin Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 24, 2024

Great service. Friendly service team. Very knowledgeable. Very clean.. Derek was a great service advisor. More

by Debiit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Tustin Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. We hope you have a great day!

October 23, 2024

Abel Ou was very good with helping me and making the process smooth, easy, and professional. If I were to purchase another Lexus, I would not hesitate to call him. I would not hesitate to recommend him More

by Michael
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abel Ou
Oct 25, 2024 -

Tustin Lexus responded

Hi Michael, we're happy to hear you had such a positive experience with Abel! Thanks for the recommendation and have an amazing day!

October 23, 2024

Check in was quick Service department sent video descriptions of services needed Good text communication More

by Med Sami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
Oct 25, 2024 -

Tustin Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

October 23, 2024

Very efficient and helpful. Great place to get car service and purchase a vehicle. Rick is the best. More

by Aheardshop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Tustin Lexus responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

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