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Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
1,444 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,444 reviews

June 02, 2024

Nick was very efficient and professional. I got in and out for a service quickly. Will definitely be back. More

by Djincalif
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Jun 03, 2024 -

Tustin Lexus responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

June 01, 2024

It has gotten much better for the last several years and it makes me change my mind about this dealership. The most important difference I feel now is that they no longer think that we, customers, are here More

by tonysinay9
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nicholas Nehri is a great guy and he made me change my mind about this leadership.
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Jun 02, 2024 -

Tustin Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 29, 2024

Not pushy, very helpful, straight to the point . Enjoyed my experience at Lexus . No complaints here More

by Cilla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guillermo , Iman Azimi
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May 30, 2024 -

Tustin Lexus responded

We're delighted to learn that your experience was enjoyable! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 25, 2024

They found the car we wanted, and we got it for the right price. Matteo was our sales person and he went above and beyond to make us happy.. It was a pretty nice experience. Also it was the finance p More

by suds000000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Never saw the people listed above We dealt with Matteo and Natasha. Also a very nice gentleman who over saw Natasha. His name escapes me.
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May 28, 2024 -

Tustin Lexus responded

Thank you for sharing your experience with us! We're thrilled to hear that Matteo went above and beyond to make your car-buying experience enjoyable and that Natasha, on her first day, was friendly and knowledgeable. It's great to know you got the car you wanted at the right price. We look forward to serving you again at Tustin Lexus.

May 28, 2024 -

suds000000 responded

Thank you.

May 24, 2024

Derek & Team are knowledgeable & courteous; superb service from the moment I arrive & taken care of so fast pulling up for tire pressure check; free car wash; very clean ladies room & dealership; grea More

by Sylviamorehead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
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May 24, 2024 -

Tustin Lexus responded

Thank you for your positive feedback! We're glad you enjoyed our knowledgeable and courteous service, quick tire check, free car wash, clean facilities, and complimentary refreshments. We appreciate your loyalty and look forward to your next visit!

May 23, 2024

Everyone was very friendly, professional and helpful Made the experience quick and easy Would recommend More

by Socalplumbing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie
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May 23, 2024 -

Tustin Lexus responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 22, 2024

Working with sales with K’lee was wonderful and helpful. She made things very easy. More

by debnega
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
K’lee Gordon, Paymon Marandi
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May 22, 2024 -

Tustin Lexus responded

Congratulations on your new vehicle! We're thrilled that K'lee provided you with a helpful sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

May 22, 2024

Very fast and courteous. Very respectful of my time. Will always do service here with this great team! More

by RB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
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May 24, 2024 -

Tustin Lexus responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 21, 2024

Service Advisor Steve made the entire process easy and efficient. He was friendly and personable. I would definitely come back to him for my future services and the team was really great as well. Exceptio More

by Kimnguyen116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve, Service Department
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May 22, 2024 -

Tustin Lexus responded

We're delighted to learn about your positive experience and the easy assistance provided by Steve! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 21, 2024

Friendly and prompt service, reasonable prices. Evan the service provider was friendly and knowledgeable and kept me informed throughout the process. More

by PomCentral
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
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May 22, 2024 -

Tustin Lexus responded

We're delighted to learn about your positive experience and the friendly assistance provided by Evan! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

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