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Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
1,293 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,293 reviews

October 02, 2023

They are a class act up at five. Lexus is from them and always had a great experience. Make sure you ask for Keith he is the best. More

by geminivip
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Imoto
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Oct 03, 2023 -

Tustin Lexus responded

We can't thank you enough for your wonderful rating! We are so lucky to have Keith and a wonderful team behind him. We look forward to delivering another excellent visit soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

October 01, 2023

Derek is the best! Always the best service and always completely satisfied with the work done. More

by StephenM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
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Oct 03, 2023 -

Tustin Lexus responded

Thank you, Stephen! We strive to deliver quality service and we're so proud of Derek for taking care of you. Visit us again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

September 27, 2023

The service representative was very helpful and provided information on any additional work needed on my vehicle. More

by stephxchen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Nguyen
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Oct 02, 2023 -

Tustin Lexus responded

Thank you for sharing your wonderful rating. We're pleased to hear our service team delivered a quality experience. Visit us again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

September 26, 2023

James my advisor was awesome! My car was done in a timely manner, and he quickly advised me the recommendations. Always a great experience at Tustin Lexus. More

by Kathleen Ricks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Simmons, Rick Massucci
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Sep 27, 2023 -

Tustin Lexus responded

Thank you for trusting us with your vehicle, Kathleen. It's wonderful to hear James ensured a 5-star experience. Until next time! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

September 24, 2023

Great service, personnel are always friendly, efficient, never guilty of pressure selling additional services. #1 place to go. More

by arkayes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Kim
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Sep 25, 2023 -

Tustin Lexus responded

Thank you for choosing us! We are so proud of our team for providing efficient service. We hope your car is running like new! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

September 23, 2023

I always receive great customer service when I come in to have my car serviced. More

by J. Arel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
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Sep 25, 2023 -

Tustin Lexus responded

We strive to deliver quality service and we're so proud of our team for taking care of you, J. Visit us again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

September 23, 2023

Excellent customer service in the vehicle service department! James Simmons provided truly outstanding service for my 55k maintenance appointment—including, helping me understand and review the featu More

by TanyaB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Simmons
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Sep 25, 2023 -

Tustin Lexus responded

Thank you for choosing our car maintenance service and for your kind words, Tanya! We're delighted to hear that you had a positive experience. Our team is committed to providing exceptional service and ensuring your satisfaction. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

September 21, 2023

I always love coming here, running an errand I don’t particularly like doing, but the staff always makes it easy and tolerable. Thank you Nick for going the extra mile in helping me find my key. I wasn’ More

by Ktfp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales- Richard Kim. Service- Evan, Nick, Steve
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Sep 25, 2023 -

Tustin Lexus responded

We're thrilled to hear that our team always takes care of you! Our technicians work diligently to provide high-quality maintenance and keep your vehicle in optimal condition. Thank you for your review! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

September 20, 2023

Great customer service on purchase. The service department has been excellent, helped us figure out all the electronics. More

by cherylamarkovitz
Recommend Dealer
Yes
Employees Worked With
Sergio, Derek Kincebach
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Sep 25, 2023 -

Tustin Lexus responded

We appreciate your feedback and are thrilled to hear that you had a positive experience at our dealership. Congratulations on your new ride! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

September 20, 2023

Quick friendly service! Great waiting room with water and coffee. Love how fast and courteous they are here! More

by Mak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Nehrir
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Sep 25, 2023 -

Tustin Lexus responded

Thank you for your stars, Mak! It was a pleasure to work with you! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

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