Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
1,291 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
Contact Dealership
View Awards

45 Auto Center Dr

Tustin, CA

92782

Directions

By Type

Showing 1,291 reviews

April 30, 2024

We had an excellent experience and appreciated the professionalism of Rex, and the entire team at Tustin Lexus. We highly recommend giving Rex a call when you are shopping for your next car. More

by Mstein20
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rex Urasaki
Report | Print
May 03, 2024 -

Tustin Lexus responded

That's wonderful to hear! Rex and the team at Tustin Lexus must have done a great job to earn such high praise from you. Thank you for recommending Rex to others, and we're glad you had an excellent experience with us.

April 30, 2024

The price discussion is short and quick. The customer service is good. I do not need to spend to much time on paperwork’s. More

by NRE buyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tamer
Report | Print
May 03, 2024 -

Tustin Lexus responded

Congratulations on your new vehicle! We're thrilled to have delivered an exceptional sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

April 29, 2024

Very fast and efficient service. Evan has been very helpful making my first experience in Tustin Lexus a pleasant one. More

by LynZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Nguyen
Report | Print
May 02, 2024 -

Tustin Lexus responded

It's great to hear that you had a fast and efficient service experience at Tustin Lexus. Evan is an accommodating professional. Thank you for choosing us!

April 27, 2024

Eddie helped on every every question and worked hard to provide me the best deal! Will bring my family and friends! More

by So
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Nawabi
Report | Print
Apr 30, 2024 -

Tustin Lexus responded

Congratulations on your new vehicle! We're thrilled that Eddie provided you with a helpful sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

April 26, 2024

Excellent Dealership! On April 24, 2024 I called Lexus Tustin to schedule appointment for 10k service maintenance same day. Service advisor Evan Nguyen take care of me his More

by Marusarmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Nguyen
Report | Print
Apr 30, 2024 -

Tustin Lexus responded

That's fantastic to hear! It sounds like you had a great experience with Evan at Tustin Lexus. It's wonderful when service advisors are not only friendly but also knowledgeable, making the whole process smooth and enjoyable. Your recommendation to your family speaks volumes about the quality of service you received.

April 26, 2024

Good service and service rep is a good listener to my car needs. Waiting area is comfortable with free beverage. Reasonable time for my car to be finished and washed More

by jimwallace32
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
Report | Print
Apr 30, 2024 -

Tustin Lexus responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 25, 2024

Great customer service. Took my car in and the service staff informed me of the prior work done to my car and recommended service on next visit. More

by Sgt_0331
Recommend Dealer
Yes
Employees Worked With
Evan Nguyen
Report | Print
Apr 28, 2024 -

Tustin Lexus responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 24, 2024

I love the excellwnt service, they are always honest and I know I leave my car in good hands. More

by Pattymag12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Apr 25, 2024 -

Tustin Lexus responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 24, 2024

Rick was punctual in returning my call, very courteous when I took my car in for service, detailed in explaining service needed and costs. He kept me posted on progress and was correct on pricing. More

by wesleyradams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Report | Print
Apr 27, 2024 -

Tustin Lexus responded

It's fantastic to hear you had a great experience with Rick! It's wonderful to hear that he was punctual, courteous, detailed and kept you well-informed throughout the service process. Thank you for choosing us!

April 23, 2024

Professional, courteous and service completed expeditiously. Clearly communicated everything and stayed in contact throughout the process. More

by Ustaazgi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
Report | Print
Apr 24, 2024 -

Tustin Lexus responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

1
...
33
34
35
...
130