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Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
1,139 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,139 reviews

August 24, 2023

I love this dealership. I always go here when I need service done. Everyone is nice and service is top notch. More

by Bubbles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2023 -

Tustin Lexus responded

Thank you for choosing us! We're lucky to have a great team & thrilled we always deliver the quality service you deserve. Until next time! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

August 17, 2023

Thank you Tustin Lexus for taking care of my GS350. Great job by all involved in the service process. More

by jeremyharris25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Kincebach
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2023 -

Tustin Lexus responded

Thank you for your fantastic review, Jeremy! We're thrilled to hear that our team took great care of your GS350. We appreciate your kind words and are glad that all involved in the service process did a great job. Thank you for choosing us and for your support! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

August 16, 2023

James is very helpful and polite each time i drop my car off for work More

by Danielguntle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James service rep
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Aug 16, 2023 -

Tustin Lexus responded

Thank you for choosing us, Daniel! We are so lucky to have James on our team and we're proud of him for always delivering quality service. Until next time! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

August 16, 2023

Brando Alegre is the best! I am always greeted with a warm smile and the service at Tustin Lexus is amazing top notch! More

by garvinvh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brando Alegre
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Aug 21, 2023 -

Tustin Lexus responded

Thank you for your wonderful review! We're thrilled to hear that Brando always greets you with a warm smile. We take pride in providing amazing, top-notch service here. Thank you for choosing us and for your support! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

August 13, 2023

Very professional in the field. Evan is very courtesy in helping me to get maintenance done faster as I requested. More

by cindylsung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Nguyen
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Aug 15, 2023 -

Tustin Lexus responded

We're proud of our team for providing you with a smooth and prompt visit, Cindy! Thank you for your stars! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

Aug 15, 2023 -

cindylsung responded

Nice job!

August 10, 2023

I like working with Derek. Always very nice and professional.. I appreciate the loaner car. More

by Mamo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2023 -

Tustin Lexus responded

Welcome back and thank you for your stars, Mamo! We're happy to hear Derek always delivers quality service. Visit us again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

August 08, 2023

Rick Massucci is the best. I only schedule my maintenance through him and have referred a couple of Lexus owners to him for servicing More

by Anners143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2023 -

Tustin Lexus responded

Thank you for taking the time to share your positive car service experience. We're so lucky to have Rick on our team and thrilled he always takes care of you. Until next time! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

August 08, 2023

Great and honest service here. Also convenient location with shuttle service. Will definitely be coming back! More

by Choiu4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2023 -

Tustin Lexus responded

Your positive review means a lot to us. We're glad we could meet your car service expectations. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

August 05, 2023

The dealership is a well maintained environment. Like it very much. Rick Massucci is efficient and professional. More

by huangesq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2023 -

Tustin Lexus responded

It's wonderful to hear that Rick provided you with a positive car service experience. We look forward to serving you again in the future. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

August 04, 2023

The service advisor was very professional. He was very helpful and answered all of questions. He treated me with respect and dignity. It was a pleasure doing business with Tustin Lexus. More

by Bobbywilson5150
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2023 -

Tustin Lexus responded

Thank you for sharing your positive review, Bobby. We're glad we could meet your expectations and provide you with a great experience. Until next time! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

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