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Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
1,285 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,285 reviews

June 09, 2024

Very helpful and easy transaction. Everyone was very helpful, especially K'Lee, who helped with my mom. Very patient and thorough and enjoyed chatting with K'Lee. More

by steveyi00
Purchase Time
Recommend Dealer
Yes
Employees Worked With
K,Lee five stars
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Jun 10, 2024 -

Tustin Lexus responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.

June 09, 2024

Tustin Lexus is honest and the technicians are very professional. They even thrown in a in and out car wash. I also like their wanting lounge. I love their coffee and hot chocolate More

by Old lady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick and Allen service dept
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Jun 10, 2024 -

Tustin Lexus responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

June 08, 2024

Excellent service, friendly, honest people, fair prices. Alex Mattes & K’lee took the time to explain the function of the car equipment and offered additional assistance when requested. This was my second c More

by Happy Buyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Mattes, K’lee, Greg
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Jun 10, 2024 -

Tustin Lexus responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

June 07, 2024

Keep tracking the services and provide you a loaner without hesitation. Will continue to bring my car to this place. More

by JennyLopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul kim
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Jun 08, 2024 -

Tustin Lexus responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 06, 2024

Abel was awesome! ! Very helpful and professional.He was very patient and knowledgeable.with the Lexus I purchased More

by Maltemus777
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Abel
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Jun 07, 2024 -

Tustin Lexus responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

June 06, 2024

Was well attended to and they had great customer service. Thank you for helping get my new car! More

by Lance
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie
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Jun 07, 2024 -

Tustin Lexus responded

Hi Lance, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 06, 2024

Excellent customer service, from the GM douwn to the sales personnel! We a little surprised at the limited inventory. More

by daryli300
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Wood
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Jun 07, 2024 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 05, 2024

Tustin Lexus is a fantastic dealership to work with! Customer care is superior! We will send everyone we know to them! More

by Moorelindag
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick, Farid, Collin
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Jun 07, 2024 -

Tustin Lexus responded

Hi, we are so happy to read such a great review about Tustin Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 04, 2024

Great experience overall. The environment was clean and the staff professional. They were helpful without being pushy. I found the exact car I wanted within my price range. Ja More

by atifhasan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jacob, Rick
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Jun 07, 2024 -

Tustin Lexus responded

Hello, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 04, 2024

Great service, facilities and employees. Thorough explanation of our needs and service requirements. Thank you Tustin Lexus. You're the best. More

by casablanco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Nguyen
Report | Print
Jun 07, 2024 -

Tustin Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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