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Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
1,327 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,327 reviews

March 02, 2025

Steve was great. He was nice and informative throughout the whole process. We appreciate working with people like him. More

by Matthew#1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Mar 04, 2025 -

Tustin Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

March 02, 2025

New ownership is a big improvement. Costs are finally reasonable now. Thank you very much More

by Son.meurs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
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Mar 04, 2025 -

Tustin Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

March 02, 2025

We had a great experience at Tustin Lexus! Andrew Tsai was our salesman, and he was super helpful, patient, and knowledgeable. He made the whole process smooth and easy. Raymond took care of t More

by Leah Tran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Tsai
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Mar 04, 2025 -

Tustin Lexus responded

Hi Leah, thank you for your kind review; we are happy to pass along your comments to Andrew and Raymond and the team here at Tustin Lexus! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

March 02, 2025

Excellent service. By Steve R. And car was done in a reasonable time. Thank You JC More

by Julian Coronado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
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Mar 04, 2025 -

Tustin Lexus responded

Hi Julian, we are very happy Steve R could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 02, 2025

Very disappointing experience to day three hours and fifteen minutes I had to wait at least I asked to find out if my car is ready they told me they are washing after some time I asked again and they co More

by Ravi Seth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick
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Mar 05, 2025 -

Tustin Lexus responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Ray Wood General Manager Tustin Lexus Office 714.544.4800 wwood@tustinlexus.com

Mar 05, 2025 -

Ravi Seth responded

I’m waiting for your response I hope you’re going to do something about this thanks

March 01, 2025

The sales and finance team were very knowledgeable and made the process was very efficient. More

by cchae
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Garcia, Payman Marandi
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Mar 04, 2025 -

Tustin Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

March 01, 2025

This was my third visit for service at Tustin Lexus. The service was done in a professional and timely manner. The waiting room was very comfortable and the beverage bar was greatly appreciated. More

by Pdyball7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex in the service department, five stars
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Mar 03, 2025 -

Tustin Lexus responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 28, 2025

Steve was such a great help. Service was easy and speedy. Communication was also very convenient. More

by Justine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Mar 03, 2025 -

Tustin Lexus responded

Hi Justine, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

February 27, 2025

Everyone at Lexus of Tustin are great everyone makes you feel welcomed .BEST PART IS BEING ACKNOWLEDGED VERY FRIENDLY ASSOCIATES More

by Polodad.fg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
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Feb 28, 2025 -

Tustin Lexus responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 27, 2025

Tustin Lexus provided me with a great service and the best pricing. This last visit, I got my oil & brakes/fluid change, and alignment. Reach out to Dennis, he is the best - thank you Dennis! More

by mtambunan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Palacio
Report | Print
Feb 28, 2025 -

Tustin Lexus responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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