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Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
1,474 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,474 reviews

May 08, 2025

Fast and friendly service. Got an oil change and wiper blade replacement with a car wash done in 90 minutes at a reasonable price! More

by Jprichert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
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May 10, 2025 -

Tustin Lexus responded

Hello, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

May 08, 2025

I purchased an RX 350 at this dealership just over 2 years ago, and I have received excellent service during routine maintenance and at times when I have stopped by to ask questions about all the featur More

by EileenJanet
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Steve Rivera, excellent service advisor, very attentive and has always gone the extra mile with all my questions and concerns.
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May 10, 2025 -

Tustin Lexus responded

Hello, we're happy you found our staff Steve Rivera and Sergio to be so supportive during your experience here at Tustin Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 08, 2025

All of your service people were kind, helpful, prompt & courteous. They listened to me, helped by answering some questions (and also even washed my car!). (I have had several Lexus vehicles but stopped c More

by 1susanalmaraz
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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May 10, 2025 -

Tustin Lexus responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 06, 2025

The service rep was friendly and checked me in and out quickly. Pricing and quality were good. More

by buster93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Melende
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May 09, 2025 -

Tustin Lexus responded

Hi, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

May 05, 2025

Paul did a great job in helping with the service I needed. Great customer service. More

by Sergio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Kim
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May 05, 2025 -

Sergio responded

Paul did a great job in helping with the service I needed. Great customer service.

May 04, 2025

I always like the professional, fast, and convenient service of Lexus - Tustin. Their employees are always attentive and provide updates through out your service. Steve was wonderful in getting my car s More

by Yvette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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May 06, 2025 -

Tustin Lexus responded

Hi Yvette, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 04, 2025

Excellent customer service. Professional service and good communication. Work is done on time and car comes back looking brand new. More

by mendoza2387
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2025 -

Tustin Lexus responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 03, 2025

Great experience visiting their service department. Steve Rivera he’s so great and treat as friend. He’s knowledgeable about the situation. Will definitely return. Look for Steve Rivera and he will hel More

by Lovely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
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May 06, 2025 -

Tustin Lexus responded

Hi Lovely, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 03, 2025

Advisor (James) was kind and welcoming, catered to my needs and answered any questions I had. More

by Julian Zuniga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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May 06, 2025 -

Tustin Lexus responded

Hi Julian, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 02, 2025

I have purchased 2 Lexus from Tustin and I am sure I will purchase my next Lexus from them. There service is beyond excellent, fast, accurate, and reasonable. More

by brownca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Olson
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May 03, 2025 -

Tustin Lexus responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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