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Tustin Lexus
Tustin, CA
1,139 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 1,139 reviews
September 23, 2023
Excellent customer service in the vehicle service department! James Simmons provided truly outstanding service for my 55k maintenance appointment—including, helping me understand and review the featu department! James Simmons provided truly outstanding service for my 55k maintenance appointment—including, helping me understand and review the features and pricing of my next service appointment. This will help me budget accordingly for my car’s next major service. More
by TanyaB
Employees Worked With
James Simmons
September 21, 2023
I always love coming here, running an errand I don’t particularly like doing, but the staff always makes it easy and tolerable. Thank you Nick for going the extra mile in helping me find my key. I wasn’ particularly like doing, but the staff always makes it easy and tolerable. Thank you Nick for going the extra mile in helping me find my key. I wasn’t feeling well and have cancelled my appointment multiple times, but since I travel for work the car needs to be maintained properly. I have been helped by Nick, Steve, and Evan- all have remained consistent in providing excellent client service. Thank you all. More
by Ktfp
Employees Worked With
Sales- Richard Kim. Service- Evan, Nick, Steve
September 20, 2023
Great customer service on purchase. The service department has been excellent, helped us figure out all the electronics. The service department has been excellent, helped us figure out all the electronics. More
by cherylamarkovitz
September 16, 2023
awesome personnel and excellent service providers. quality of work above expectation. would highly recommend o others quality of work above expectation. would highly recommend o others More
by dudoy11
September 16, 2023
Very helpful team, just not entirely informed on current promotions. Nicely renovated facility. Trevor was very nice and helpful. promotions. Nicely renovated facility. Trevor was very nice and helpful. More
by hollykay26
September 15, 2023
Service department has been very helpful and proactive in dealing with issue with my vehicle dealing with issue with my vehicle More
by jnrbarnard
September 15, 2023
The service was very courteous and prompt. Communication about the status of repairs was good, as was disclosure of pricing. Communication about the status of repairs was good, as was disclosure of pricing. More
by Kenny
Employees Worked With
